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Enthusiast I
July 19, 2024

the Music Library “fix”

  • July 19, 2024
  • 69 replies
  • 9151 views

I, like every other Sonos user, lost access to my beloved local music library curated from my personal “hard copy” musical collection and playlists when the new app was released.  However, I was a lot better of that most because I had an old iPad with the “old” S2 app which was still able to play from my library.  Every time it offered to update I refused point blank for that very reason.

Today however it appears that a device update has rendered the old app useless because it is now no longer able to control my Sonos speakers.  I consider this an almost underhand and sneaky way to “force” me to use an app which no longer serves the purpose I originally intended it for and renders my expensive speakers a lot less attractive than they were.

A fix for this was hinted at being available “mid June” but still no sign.

 

PLEASE, PLEASE, when will this be fixed?  And if the answer really is never, please come clean so I can attempt to offload my speakers on to someone who doesn’t need it want the facility I bought them for in the first place!

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69 replies

Lyricist II
July 29, 2024

Why pulled the working app off???????

Build a new one behind the screens !

Not sure what you mean? I had to start from scratch with the PC, complete rebuild of windows, so obviously the app went. I have reloaded the OLD app on the PC and it is fine except for the problem I mentioned above “my Music Library it installs it OK but now I have an individual ‘ALBUM’ entries for each track” The ALBUM selection on the ‘Select a Music Source’

 

You can see that instead of ONE entry for the album it has nine listed, i.e. each song. This is not how it was before I rebuilt the PC and downloaded the old app again.

I’m seeing this too. It’s caused by “Artist” metadata. You’ll see a duplicate entry for each *unique* “Artist” in the album.

mfs2112
Avid Contributor III
July 29, 2024

Latest update (80.0.06-release+2-240717) for Android seems to have removed the ability to see/manage/use the Music library at all.  I see no reference to it in any menu, folder, etc.  I was able to basically use it after the disaster of version 80 coming out but this supposed fix in this release:

Hi @mfs2112, double-check that you are signed into the mobile app. Somewhat counter-intuitively, that is required to setup (and use!) your local library.

You should find local library setup as follows …

  • From the mobile app home screen, tap the [gear icon]
  • Next to “Your System” tap Manage
  • Under “Manage” tap Music Library

… there you’ll see any folders already shared and you can Add Shared Folder.

 

I was logged in.  Apparently it took about 15 minutes for the ‘Music Library’ option to show up. 

So I got the share re-connect and it it seems to be working.  It’s going to be a long couple of months if each update is going to cause us to re-do something.  They should have thrown version 80 and the trash until it was ready for general usage.  Now we have to wait months to get functionality we had for years back. :(

 

 

Lyricist II
July 30, 2024

Hi @kcjohn00 and @marner, you may have tried all these steps tho’ perhaps not. If you are curious, here is an explanation of what happened to local libraries over the past three months …

… and here is a tutorial of how to add your local library using the Windows desktop client …

 

Fingers crossed the above helps!

Thank you for sharing. I’m on Mac OS so the Windows NAS drive isn’t usable for me, but the first link just is explaining that we’re more advanced and can’t just use the Music Folder button because of them stopping support for http: music links? I’m unclear here what my fix is, or if you’re sharing that with a “913” they’re saying my remote speaker won’t pull music from my desktop Mac any longer by design choice? Hope that’s not the correct read!

press250
Prodigy III
July 30, 2024

Thank you for sharing. I’m on Mac OS so the Windows NAS drive isn’t usable for me, but the first link just is explaining that we’re more advanced and can’t just use the Music Folder button because of them stopping support for http: music links? I’m unclear here what my fix is, or if you’re sharing that with a “913” they’re saying my remote speaker won’t pull music from my desktop Mac any longer by design choice? Hope that’s not the correct read!

Hi @kcjohn00, the key takeaway is the old (pre-April 2024) mechanisms that permitted click-click-super-easy access to your local library music are no longer supported. The only supported mechanism is to use the native file sharing built into MacOS to share a directory over your network (at which point that shared directory looks the same as if it were on a NAS) and then add that Music Folder in Sonos.

Here is a Sonos article that outlines the process on a Mac …

https://support.sonos.com/en-us/article/share-your-macos-music-folder-with-sonos

So it is a bit more work than it was a few months ago, but plenty of users are successful in accessing their local library music from a Mac.

buzz
Grand Maestro
July 30, 2024

Why pulled the working app off???????

Build a new one behind the screens !

Not sure what you mean? I had to start from scratch with the PC, complete rebuild of windows, so obviously the app went. I have reloaded the OLD app on the PC and it is fine except for the problem I mentioned above “my Music Library it installs it OK but now I have an individual ‘ALBUM’ entries for each track” The ALBUM selection on the ‘Select a Music Source’

 

You can see that instead of ONE entry for the album it has nine listed, i.e. each song. This is not how it was before I rebuilt the PC and downloaded the old app again.

I’m seeing this too. It’s caused by “Artist” metadata. You’ll see a duplicate entry for each *unique* “Artist” in the album.

In the Albums view if Artist and Album Artist are different, then there is an entry for each unique pair. If Artist and Album Artist are the same, then there is only one entry in the Album list..

I will not edit my metadata, I’ll wait until the library processing is better polished.

 

 

Trending Lyricist I
July 30, 2024

Hi @press250 , thanks for the reply, but unfortunately it doesn’t help.  My local music is on a Synology NAS running DSM 7.  I also have a Windows Desktop and Laptop with the latest Sonos Windows app on there.  When I remove the Sonos app from my mobile device, shut it down and then reboot/reinstall it, as well as connecting to the speakers in my system, I would expect it to pick up the same local library configuration as in the PC & Laptop.  It doesn’t.  If I manually add the music library into my Android app with the same settings as the PC & Laptop, whenever I tap any of the music library options (Artists, Albums, Folders…) the mobile app always shows the message “Something went wrong”.  The Android mobile app (running on Android 14) does not work with my NAS (min SMB 2). ☹️

The Krollmanns
Trending Lyricist I
August 2, 2024

We set up our music library as an SMB2 share on a Windows computer using the Windows app. While the latest Android app now includes some support for a music library, it's not detecting the existing one - it only shows the "+ Add Shared Folder" button. We're signed in to our Sonos account in the Android app.

Any idea why the existing (and working) music library share isn't appearing in the app? We're reluctant to add it again in the Android app, for fear that it will mess things up for the existing library, or create a duplicate. 

Our issue seems to be somewhat similar to the one marner reported in the previous post in this thread.

jgatie
August 2, 2024

If the library is showing up in the old app and not in the new, it is probably still being shared via HTTP, which is no longer supported due to security reasons.  Delete the old library using the PC app, then follow these directions to add an SMB v2/v3 share to the system:

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

I would also double check the link to setting up a share in Windows, there may have been something you missed.

The Krollmanns
Trending Lyricist I
August 2, 2024

If the library is showing up in the old app and not in the new, it is probably still being shared via HTTP, which is no longer supported due to security reasons.  Delete the old library using the PC app, then follow these directions to add an SMB v2/v3 share to the system:

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

I would also double check the link to setting up a share in Windows, there may have been something you missed.

Thanks. As we wrote above, the existing music library share is an SMB2 share, configured as described in the article, and it's working fine in the Windows app.

Lyricist II
August 4, 2024

It woud appear that Sonos does not want local file playback supported. Is that true SONOS? Unbelievable that such a basic but major problem is still not resolved. I have wasted half a day on this,thank goodness for ROON and all the others. Thankfully I only have one sonos speaker and that’s going.