Stuck on ”allow access to local network” in new app. Help!

Forum|Forum|2 years ago
May 9, 2024
52 replies
3010 views

Deleted the old app (ios) and installed the new one, but now it won’t get past the ”allow access to local network” message. Even though I’ve allowed access on and off several times.

So basically I can’t use the app at all. Can’t add or edit speakers, nothing. Spotify is now my main Sonos app……

Have tried to reinstalled the app and restarted the phone several times. Anyone with the same issue?

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A

acssprez

Lyricist III

I’m glad it worked out for you. Did not work out for my iPhone 14 Pro. Still no joy here, but appreciate the share.

I

Imasucker

Lyricist I

I also have the iMessage. Through a lot of back and forth they admitted connectivity issues with the app. I cannot connect to my old account nor add any new devices I just purchased

A

acssprez

Lyricist III

I really do not accept any excuse for this crap. They charge a premium for their product, and I expect a premium level of equipment and service. Do not use me as a beta tester! Hopefully they will have this fixed within 24 hours or give us the old app back so that we can continue our lives without issue.

L

LandgroundAuthor

Contributor I

Sonos. Can you please fix this bug like now. It’s Eurovision, I have people over, i bought overpriced speakers from you to enjoy music in all of my rooms at the same time. Come. On. The hardware is all ready to go. Please.

I literary cannot use my system now because my wife's app auto updated during the night.

At least compensate us with something after this as you forbid us to revert to the previous app. F**k this.

S

SkipperTW

Lyricist III

This is ridiculous. Dump the app update and re-add the old so we can get back to using these things. I have a new Wifi Mesh that I cannot update any of my systems to. Sure glad I spent this money. Guess not again.

S

SkipperTW

Lyricist III

Excuse me @Sonos you have ANY update as to when we can use our speakers again? I think you are not understanding what a problem this is for users of your products.

M

majorglazer

Lyricist II

The new update 80.00.08 fixes the “local network access” problem.

D

Da_96

Lyricist II

Well, just updated to 80.00.08. I got passed the local network screen. My beam seemed to work, other speakers and sub did not. Then everything worked apart from my 1 One SL. And now all of the sudden nothing works and the sonos app cannot find any speakers AND the local network alert comes back. Unbelievable