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Trending Lyricist I
Sep 25, 2025 4:27 PM UTC
Answered

Soundcloud problem - Unable to play - Song not encoded correctly

From yestwrday my S1 system refuses to play soundcloud songs and say that all are encoded inccorrctly.

 

Anyone else experiencing this? Last time I had trouble with Soundcloud service it was a failure with the plugin.. and was fixed centrally.

All other services are working fine!

Thanks in advance!

 

Are

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Trending Lyricist I
Sep 29, 2025 9:37 AM UTC

Ahh monday!

now its working again here in Norway! 😍

71 replies

Lyricist I
Sep 27, 2025 2:35 PM UTC

I’m glad others saved me the hassle of rebooting 20 Sonos devices…same issue here with SoundCloud, obviously a system wide issue not just individuals. I listen to SC 99% of the time so this is crippling… ​@SONOS Send Help! 

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Contributor I
Sep 28, 2025 7:11 AM UTC

Exact same issue here. Denmark.

 

Seems like a Sonos software issue. 

 

_Very_ few tracks on SoundCloud still works, but majority not. From one day to another. All tracks and mixes I've been listening to many times before.

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Lyricist I
Sep 28, 2025 10:59 AM UTC

I had the same issue which started Thursday Sep 25th 2025

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Lyricist I
Sep 28, 2025 3:46 PM UTC

Yes yes yes all same problems and timeline. Fully reliant on S1 app as all early hardware. I won’t try any of the fixes till I hear more so thanks all for saving me a frustrating Sunday afternoon.  I’m not a paying subscriber to Soundcloud- don’t know if this has a bearing or not…?

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Lyricist I
Sep 28, 2025 4:21 PM UTC

Same here. Sonos S1 app with the same error. Every other platform has zero issues. 

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aremarmeladeAuthorAnswer
Trending Lyricist I
Sep 29, 2025 9:37 AM UTC

Ahh monday!

now its working again here in Norway! 😍

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Trending Lyricist I
Sep 29, 2025 9:47 AM UTC

Not working in uk still. 

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Lyricist I
Sep 29, 2025 2:52 PM UTC

All working again in the UK on S1 app 👌🏻well done Sonos/ SoundCloud  👍🏻

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Trending Lyricist I
Sep 29, 2025 2:57 PM UTC

Yees- same as post above. 

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Lyricist II
Sep 29, 2025 5:02 PM UTC

Working again - East Coast US! :-)

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