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sklein11
Contributor I
July 16, 2023
Answered

Sonos won't search Spotify

Sonos App has stopped searchin Spotify.  Both Sonos and Spotify are “working” -- i can play spotify content from within Sonos -- but I cannot seach from within Sonos.  I have (soft) repooted the speakers, rebooted my phone and removed and then readded the service,  None worked.

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    Corry P
    Corry PAnswer
    Sonos Staff
    July 17, 2023

    Hi @Skeletor169 

    I check again and I can search by song, album, or playlist using the old search function, but nothing shows up for Spotify if I search using the artist

    Unfortunately, that is a separate issue coinciding with this one. It’s being investigated, and is discussed on the thread below:

     

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    View in thread

    41 replies

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    Corry P
    Corry P
    Sonos Staff
    July 18, 2023

    Thanks to you all for reporting back - I guess we can stop investigating!

    @GSS - I was again unable to reproduce this with Sonos Radio. I understand if you’re not bothered, but I recommend the same steps as I recommended for Spotify above.

    I hope this helps.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
      nbpete
      Lyricist II
      August 18, 2023

      Artist search not working for me. I don’t understand. What did you do to fix it?

       

      nbpete
      Lyricist II
      August 18, 2023

      I’ve tried all the suggestions I read above.

      Corry P
      Corry P
      Sonos Staff
      August 18, 2023

      Hi @nbpete 

      The issue reported above came back. Until it is resolved again, you should be able to get results from Spotify in your searches by placing your search term “within quotes”.

      I hope this helps.

      "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
        Matthew_4
        Lyricist II
        August 19, 2023

        That’s seriously janky, Sonos.

          Airgetlam
          Airgetlam
          August 19, 2023

          Especially since the issue is on Spotify’s side, not Sonos’

          Bruce
          nbpete
          Lyricist II
          August 19, 2023

          Corry P, using quotes for artist search works! Thank you so much!!!

            Dcgman#1
            Headliner I
            August 19, 2023

            Hi @nbpete 

            The issue reported above came back. Until it is resolved again, you should be able to get results from Spotify in your searches by placing your search term “within quotes”.

            I hope this helps.

            Yes, this works. But this is stupid. A stupid way to search on Spotify & Sonos. How in the hell would someone know to use “…” to search Spotify on Sonos? Who?

              Matthew_4
              Lyricist II
              August 20, 2023

              I’m not the most technical person, but it’s not clear to me how this is a Spotify issue as opposed to a Sonos issue.  I don’t need to use quotes when searching for artists on the Spotify app, only when I search Spotify through the Sonos app.

                Airgetlam
                Airgetlam
                August 20, 2023

                Because when you search using the Spotify app, your request is being fed to Spotify’s server x. When you search using the Sonos controller, the request is being sent to server y, which has the Sonos SMAPI code on it, and reacts slightly differently. 

                Bruce
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