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Contributor I
Jul 16, 2023 1:54 PM UTC
Answered

Sonos won't search Spotify

Sonos App has stopped searchin Spotify.  Both Sonos and Spotify are “working” -- i can play spotify content from within Sonos -- but I cannot seach from within Sonos.  I have (soft) repooted the speakers, rebooted my phone and removed and then readded the service,  None worked.

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Corry P
Corry PAnswer
Sonos Staff
Jul 17, 2023 3:09 PM UTC

Hi @Skeletor169 

I check again and I can search by song, album, or playlist using the old search function, but nothing shows up for Spotify if I search using the artist

Unfortunately, that is a separate issue coinciding with this one. It’s being investigated, and is discussed on the thread below:

 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

41 replies

Corry P
Sonos Staff
Jul 18, 2023 7:45 AM UTC

Thanks to you all for reporting back - I guess we can stop investigating!

@GSS - I was again unable to reproduce this with Sonos Radio. I understand if you’re not bothered, but I recommend the same steps as I recommended for Spotify above.

I hope this helps.

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Lyricist II
Aug 18, 2023 4:32 AM UTC

Artist search not working for me. I don’t understand. What did you do to fix it?

 

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Lyricist II
Aug 18, 2023 5:05 AM UTC

I’ve tried all the suggestions I read above.

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Corry P
Sonos Staff
Aug 18, 2023 7:59 AM UTC

Hi @nbpete 

The issue reported above came back. Until it is resolved again, you should be able to get results from Spotify in your searches by placing your search term “within quotes”.

I hope this helps.

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Lyricist II
Aug 19, 2023 12:28 AM UTC

That’s seriously janky, Sonos.

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Airgetlam
Aug 19, 2023 12:29 AM UTC

Especially since the issue is on Spotify’s side, not Sonos’

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Bruce
Lyricist II
Aug 19, 2023 4:37 AM UTC

Corry P, using quotes for artist search works! Thank you so much!!!

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Headliner I
Aug 19, 2023 11:27 AM UTC

Hi @nbpete 

The issue reported above came back. Until it is resolved again, you should be able to get results from Spotify in your searches by placing your search term “within quotes”.

I hope this helps.

Yes, this works. But this is stupid. A stupid way to search on Spotify & Sonos. How in the hell would someone know to use “…” to search Spotify on Sonos? Who?

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Lyricist II
Aug 20, 2023 11:40 AM UTC

I’m not the most technical person, but it’s not clear to me how this is a Spotify issue as opposed to a Sonos issue.  I don’t need to use quotes when searching for artists on the Spotify app, only when I search Spotify through the Sonos app.

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Airgetlam
Aug 20, 2023 1:23 PM UTC

Because when you search using the Spotify app, your request is being fed to Spotify’s server x. When you search using the Sonos controller, the request is being sent to server y, which has the Sonos SMAPI code on it, and reacts slightly differently. 

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Bruce