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sklein11
Contributor I
Jul 16, 2023 1:54 PM UTC
Answered

Sonos won't search Spotify

Sonos App has stopped searchin Spotify.  Both Sonos and Spotify are “working” -- i can play spotify content from within Sonos -- but I cannot seach from within Sonos.  I have (soft) repooted the speakers, rebooted my phone and removed and then readded the service,  None worked.

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    Corry P
    Corry PAnswer
    Sonos Staff
    Jul 17, 2023 3:09 PM UTC

    Hi @Skeletor169 

    I check again and I can search by song, album, or playlist using the old search function, but nothing shows up for Spotify if I search using the artist

    Unfortunately, that is a separate issue coinciding with this one. It’s being investigated, and is discussed on the thread below:

     

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    View in thread

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    Skeletor169
    Lyricist III
    Jul 17, 2023 12:14 PM UTC

    Does not appear to have helped. 1246985173

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      GWB
      Lyricist II
      Jul 17, 2023 1:47 PM UTC

      Rebooted router. Rebooted devices. No change. 852584442. GWB

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        Corry P
        Corry P
        Sonos Staff
        Jul 17, 2023 2:38 PM UTC

        Thank you, @Skeletor169 & @GWB 

        I passed those on to the engineer who requested them, and we are investigating.

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        "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
        Skeletor169
        Lyricist III
        Jul 17, 2023 3:06 PM UTC

        I check again and I can search by song, album, or playlist using the old search function, but nothing shows up for Spotify if I search using the artist

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        Skeletor169
        Lyricist III
        Jul 17, 2023 3:07 PM UTC

        Nothing at all shows up for Spotify if I use the new search function

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        Corry P
        Corry PAnswer
        Sonos Staff
        Jul 17, 2023 3:09 PM UTC

        Hi @Skeletor169 

        I check again and I can search by song, album, or playlist using the old search function, but nothing shows up for Spotify if I search using the artist

        Unfortunately, that is a separate issue coinciding with this one. It’s being investigated, and is discussed on the thread below:

         

        Translate
        "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
          GWB
          Lyricist II
          Jul 18, 2023 12:10 AM UTC

          Fixed! Thanks! GWB

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            Airgetlam
            Airgetlam
            Jul 18, 2023 12:14 AM UTC

            That’s pretty quick work, well done, Spotify!

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            Bruce
            Skeletor169
            Lyricist III
            Jul 18, 2023 3:22 AM UTC

            Fixed! Thank you for all of your help

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            GSS
            Lyricist II
            Jul 18, 2023 7:16 AM UTC

            Sonos search of Spotify now working for me.  Thanks.  However, now Search of Sonos Radio is failing with same message I used to get on Spotify “Sonos radio isn’t responding …..”.  I don’t care as I don’t listen to Sonos radio but just letting you know FYI.

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