Sonos update and Sirius channels not playing

Yesterday, I was having the same issues as reported in this thread and I performed all the remedies as suggested to no avail. However, mine seems to be working now.

Hi All

Same issue with Sirius.  Both on my Android and Apple phones.  Sirius works as a stand alone app, but not through Sonos App.

I tried rebooting, reinstall as others here with the same results.

Hopefully someone can find a fix?

Same problem here, when trying to play Sirius channels on Sonos I get “unable to….” message, retry once or twice and it usually then does play.  Unfortunately that means can’t use Sirius on any alarms.

Same issue here. Seems to happen most frequently with SiriusXM, but has also been happening with Spotify over the last few weeks. I’ve gone through all the common fixes (reboot speakers, delete and re-add services, delete and re-add favorites), but still seeing the "Unable to play the selected item” error several times per day. This happens on my iPhone, PC laptop, and Macbook Air.

Frustrating.

I have had the same issues.  I found going to settings and the services and voice, then selecting Sirius and reauthorizing the account worked.  I had to do this on both my apple and android

Sonos keeps telling me the streaming accounts is not active.   Account is active and able to stream on everything but my Sonos.  Tried removing and reinstalling multiple times.  Still will not play.  A good paper weight is all it is right now. 

I am having the same problem with connecting to SiriusXM. 
I am ready to throw all my Sonos speakers in the trash as well! 

I was listening to SiriusXM for 10 hours yesterday, and this morning it could not load channels. I removed and attempted to add the account back. I’m able to authorize via SiriusXM’s website, but it appears something is going wrong in the handoff back to Sonos once the authorization is completed. 

I either see a message to check my network connection (which is fine.. I’m typing this and streaming Sirius from my iPhone). 

OR

The Sonos app is able to start the authorization process > I Sign in via SiriusXM.com > Sirius says OK go back to your Sonos app > Sonos app sits on the screen for a bit, then eventually says it could not add the account.

Not sure where the issue is; but something is preventing the authorization workflow from completing. 

In the queue for chat but I am expecting to hear ‘reboot your speakers’ [done] and I’m quite confident nothing has changed with my Wi-Fi since I manage it and I didn’t modify my AP configurations. 

That is exactly the same issue I am having! 

I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.