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Trending Lyricist I
Nov 11, 2024 10:54 PM UTC
Answered

SONOS S1, Synology DSM7 and music library

Has anyone had luck adding their music library from a Synology NAS with DSM 7+ to a S1 configuration?  

After Hours with L2 support they finally told me, oh it wont work with DSM 7, you may want to downgrade back to DSM6. 

I just want to see if anyone out there has been able to add the music library under these conditions.

Thank you, Mike

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Jamie A
Jamie AAnswer
Sonos Staff
Nov 14, 2024 12:20 PM UTC

Hi ​@MVillella, 

Sorry to hear you’re having issues connecting your Synology NAS to your Sonos System.

What you heard from our L2 support is correct, a Synology NAS with the DSM7 update isn’t compatible with an S1 system. Our internal information recommends reaching out to Synology support as this cannot be resolved by our support team. 

We don’t have any steps suggesting how to downgrade to DSM6, but contacting their support and requesting this would be your best solution.

27 replies

Jamie A
Jamie AAnswer
Sonos Staff
Nov 14, 2024 12:20 PM UTC

Hi ​@MVillella, 

Sorry to hear you’re having issues connecting your Synology NAS to your Sonos System.

What you heard from our L2 support is correct, a Synology NAS with the DSM7 update isn’t compatible with an S1 system. Our internal information recommends reaching out to Synology support as this cannot be resolved by our support team. 

We don’t have any steps suggesting how to downgrade to DSM6, but contacting their support and requesting this would be your best solution.

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Local Superstar
Nov 14, 2024 3:13 PM UTC

Is this any help?  It needs a little technical know how.

If it does work, you’re effectively lowering the security of the NAS to the level that Sonos S1 systems need.

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MoPac
Headliner III
Nov 14, 2024 3:43 PM UTC
MVillellaAuthor
Trending Lyricist I
Nov 14, 2024 6:50 PM UTC

Thanks MoPac, I did enable SMB1 and NTLMv1 with no luck. 

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MVillellaAuthor
Trending Lyricist I
Nov 14, 2024 6:51 PM UTC

Thanks SJW, A bit over my head, but I’ll read up on using putty and see how far I get. Appreciate this. I don’t love the idea of compromising the Synology system, but the only real alternative is to find a new streaming system to replace the SONOS.

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Stanley_4
Grand Maestro
Nov 14, 2024 8:31 PM UTC

You could add an SMB gateway to re-share your NAS over an SMB v1 share, that requires no changes to your NAS and you can limit the gateway's connectivity to minimize the SMB v1 risks.

https://stan-miller.livejournal.com/357.html

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Airgetlam
Nov 15, 2024 3:58 AM UTC

Which speakers are you running? Why are you restricted to running S1?

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Bruce
MVillellaAuthor
Trending Lyricist I
Nov 15, 2024 12:47 PM UTC

Bruce, I was an early early adopter :). I still have 4 zones of ZP80, 100 and old play 5. All still work perfectly other than this issue so if I was to replace them all, it would probably be with a less expensive platform before I dropped a couple thousand on new Sonos for the only purpose of getting a NAS library that worked a week ago to work agian. Considering how popular SONOS AND Synology are, I’m surprised this isnt more common.  Maybe I’m the only one running older SONOS.

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MVillellaAuthor
Trending Lyricist I
Nov 15, 2024 12:49 PM UTC

Stanley, thanks for this info. A rather inexpensive alternative, though I’ve never played around with a Pi before, I’ll look into it. It’s starting to feel like these older units are being left so behind by SONOS that it may be time to look for a new streaming option.

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Airgetlam
Nov 15, 2024 2:38 PM UTC

I don’t think you are, but wanted to be certain why you were running S1 before making a subsequent suggestion just to move to S2…and there are many still out there that don’t understand that they can, although you clearly can’t. 

It is unfortunate that electronics ‘age’. The RAM/CPU in the older Sonos products just isn’t large or fast enough to handle the requirements for an updated Linux kernel that can handle other versions of SMB, and Synology has chosen (somewhat prudently, IMHO, but frustratingly for people like you) to remove access to SMB v1 in their latest software stack. A conundrum, to be certain. Not helped, I’m sure, by lawyers concerned about lawsuits. 

I suspect ​@Stanley_4 ‘s solution might be the best for you, although I’ll admit it seems daunting, at first glance, but inexpensive. And I have faith that his reference materials are good enough for semi-competent people like me to muddle through, it shouldn’t be overly complicated for someone like you. 
 

Edit: I don’t hate all lawyers, I’ve worked with many fine ones in my software development history…but there are varying types, as in all other walks of life ;)

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Bruce