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Trending Lyricist I
November 11, 2024
Answered

SONOS S1, Synology DSM7 and music library

  • November 11, 2024
  • 27 replies
  • 1394 views

Has anyone had luck adding their music library from a Synology NAS with DSM 7+ to a S1 configuration?  

After Hours with L2 support they finally told me, oh it wont work with DSM 7, you may want to downgrade back to DSM6. 

I just want to see if anyone out there has been able to add the music library under these conditions.

Thank you, Mike

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Best answer by Jamie A

Hi ​@MVillella, 

Sorry to hear you’re having issues connecting your Synology NAS to your Sonos System.

What you heard from our L2 support is correct, a Synology NAS with the DSM7 update isn’t compatible with an S1 system. Our internal information recommends reaching out to Synology support as this cannot be resolved by our support team. 

We don’t have any steps suggesting how to downgrade to DSM6, but contacting their support and requesting this would be your best solution.

27 replies

MVillellaAuthor
Trending Lyricist I
November 15, 2024

Bruce, it’s definitely a cost effective approach and I'm going to read up on it. Regarding the older SMB, I have been able to set the Synology to work with SMB1 and it seemed like this worked for may people based on the posts I read, but no luck for me unfortunately. So I dont think Synology removed it, they just did default to using that version. I was hoping that would be all I needed to do.

MVillellaAuthor
Trending Lyricist I
November 15, 2024

Thanks iufore, I think I agree, it may be best to just start looking at other hardware solutions at this point as I feel like I’m either throwing good money into devices SONOS doesnt really support anymore, or going through a lot of time and effort to get a workaround which kind of defeats the purpose of using SONOS to begin with. I had some hope of it being a simple software setting based on a lot of posts I was reading, so I’m to sure why it didnt work on my end. I keep feeling like I’m just missing that one setting somewhere. But some excellent options advice above I’m going to look into.

 

Stanley_4
Grand Maestro
November 15, 2024

I used a Pi as my gateway but any SMB v1 device will work. 

Sadly there just isn't the memory space for v2 on older Sonos. 

Airgetlam
November 15, 2024

And it’s not only Sonos who doesn’t ‘support’ SMB v1 anymore. Most companies don’t, due to liability potentials, I suspect. Certainly Microsoft and Apple, as well as apparently Synology. 

SMB v2 was released in 1988, because SMB v1 was so vulnerable to hacks. It’s been out there quite a while. To be honest, having Sonos stick with it for S1 was amazing to me, until I figured out there just wasn’t enough memory available to the to update the kernel that runs their early speakers. 

Bruce
MVillellaAuthor
Trending Lyricist I
November 16, 2024

Synology though does support SMB1, that’s what makes it frustrating that I cant get the two to work together as is. 

Renowned Enthusiast I
November 16, 2024

Hi, ​@MVillella , my experience with a my little Synology DS118, which has the latest software (DSM V7.2.2-72806 Update 1) installed is that, while the system gives you all sorts of dire security warnings when you do so, I have had no problems enabling SMB1 as the Minimum SMB Protocol with SMB3 as the Maximum and running with it.

I need to do this as I have an ageing (all of 8 years old!) TV which only does SMB1 for streaming recorded material from the NAS and I’m prepared to take the perceived security risks as access to my system is pretty well protected.  As I had to have it running for the TV I thought I might as well dig out a couple of old S1-only speakers and use them as well. They work fine alongside my S2 gear, all running off the same library.

I have never had a Synology-induced problem with deleting/installing or indexing the library, both of which I have done a number of times recently, although I do recall having to do a bit of fiddling with permissions, user profiles etc when I set it up some years ago; any issues that do come up seem to arise from third parties……

I can understand your frustration at not being able to get set up.  Based on my experience, my only thought is that your unit is probably newer/more sophisticated than mine and is perhaps running a newer software version.  If that’s the case I wish you luck and hope that whatever upgrade Synology may have pressed on to you does not roll down to me.  I’ll be looking out for it.

 

November 16, 2024

Has anyone had luck adding their music library from a Synology NAS with DSM 7+ to a S1 configuration?  

After Hours with L2 support they finally told me, oh it wont work with DSM 7, you may want to downgrade back to DSM6. 

I just want to see if anyone out there has been able to add the music library under these conditions.

I have the same set up and was having terrible problems getting it working via my ‘old’ set up - i.e. wireless access but all the main deviced wired via EoP devices. This had worked fine for years, but kept getting the library set up rejected. The issue and solution can be found at :-

 

MVillellaAuthor
Trending Lyricist I
November 18, 2024

thanks Amun for the link, I’ll give it a read through, looks like having the computer running S1 and the Synology hardwired to the same router could be a solution.

 

Thanks jred, so it is possible regardless of what SONOS support tells me. I had heard there were people getting it to work with n nothing more than some settings, permissions, etc set correctly. I actually have the same exact DSM version.

November 18, 2024

thanks Amun for the link, I’ll give it a read through, looks like having the computer running S1 and the Synology hardwired to the same router could be a solution.

Yes, but you can put it all back to normal once the library has been added and indexed. Further indexing tasks work fine.

November 22, 2024

The reply from ​@Jamie A has been marked “best answer” - but according to ​@amun it is possible to run S1 with DSM7.

What is correct?

I’m running an older NAS with DSM6 but plan to upgrade to a newer NAS, but prefer to stay on S1.