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Enthusiast I
July 25, 2024
Question

sonos 8.05.04 - why is my Music Library not showing

  • July 25, 2024
  • 11 replies
  • 355 views

My Music Library (share on a quite new QNAP nas) does not show under My Sources. It shows my TV which is * useless. 
Removing the share and adding back does not help and yes, my nas is not using SMB1. 
I also have a very old iPad with old SONOS app, so at least I can play music. When playing it is shown in the new app as well. 
Anyone a suggestion? Much appreciated!

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

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11 replies

Enthusiast I
October 1, 2024

This is, apparently, a “known issue”.  I had this today in a conversation with Sonos Support: -

“ “Thank you for reporting this to us. We are investigating the issue and do not currently have an ETA on when this will be fixed. I will log the case #********according to this issue so our team can look into this and come with a fix as soon as possible. You can also save a chat transcript after our session ends with this information. ”

So its official - Music Library no longer appears on the Home screen, at least for some of us - which is too many be far!