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pvebstev
Contributor I
May 15, 2020
Question

SiriusXM Trouble

When trying to play SiriusXM on my Play 1 using the SONOS app I get a message that there are no selections available. I have used this streaming service in the past with no problem. I deleted and reinstalled the service, powered down and restarted the speakers, router and all devices without success. I have the same problem with all devices (Windows PC, iPhone, iPad). All other streaming services work fine. I can stream Sirius XM using their app so I know that the account is OK. Any other suggestions?

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      jmbozanich
      Lyricist I
      May 17, 2020

      Sonos status states “Partial Outage” for SiriusXM.  

      https://status.sonos.com

        andersm
        Contributor II
        May 18, 2020

        One of the other threads mentions that Sirius has identified the issue. It’s def wide spread and still happening as of Monday morning Pacific Time.

        geokriz16
        Lyricist I
        May 18, 2020

        Same here.  Very frustrating.  I think Sonos will be issuing Checks to refund all of us for all the Sonos we have invested in with the sole purpose of using Sirius xm to play.  So we deserve thousands In refund for all the Sonos and sound bars we invested in inside and out.  Not to mention reimbursement for Sirius xm that we pay for and can’t steam.

        richiekess
        Lyricist II
        May 18, 2020

        Same problem here. All of the sudden, this weeked, Sirius XM is in operable and I’ve don all the suggested steps including rebooting the network and disconnecting the Sonos system. No dice. Nada. Everything else is working.

        Airgetlam
        Airgetlam
        May 19, 2020

        Seems that SiriusXM is having some pretty substantial issues. 

        Bruce
        DSN
        Lyricist I
        May 19, 2020

        It’s baaaaack. As of this AM at least for me. SiriusXM channel browsing shows like normal. 
        8:15 AM NY time. 
        hope others fare well again as well. 

          elevey
          Lyricist II
          May 19, 2020

          Back up

          Oakville
          Lyricist III
          May 21, 2020

          It happened to me a couple of days ago, deleted and reinstalled SiriusXM and it worked. Just happened again.  Reinstall does nothing.  Rebooting network does nothing.   

          Oakville
          Lyricist III
          May 21, 2020

          It happened to me a couple of days ago, deleted and reinstalled SiriusXM and it worked. Just happened again.  Reinstall does nothing.  Rebooting network does nothing.   

          Maybe my inability to coherently post here is part of my problem  :)

           

           

            Oakville
            Lyricist III
            May 21, 2020

            It happened to me a couple of days ago, deleted and reinstalled SiriusXM and it worked. Just happened again.  Reinstall does nothing.  Rebooting network does nothing.   
             

             
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