SiriusXM channels not listing in latest Sonos App... sonos and sirius pointing fingers at each other...

Same issue here— going on 3 weeks now. Completely unacceptable. Surely Sonos has a contact at Sirius who can help them figure this out?  I will call support again tomorrow.  

Same issue. Same frustration! 

Just off the phone with support.. they had me remove the Sirius connection from Sonos, delete the Sonos app from my iPhone, reinstall the app, then reconnect Sirius in the app. It worked for me.

David 

TODAY’S UPDATE:  Again, removed Sirius app from Sonos, deleted the Sonos app from my iPhone, reinstalled the app, then reconnected Sirius in the Sonos app. It did NOT work for me. Still having same issue with greyed out channels so as directed by the Sonos Tech on Saturday, I called Sonos at 800-680-2345 and spoke to Carl.  He advised that this known issue is still being investigated by Sonos and currently they do not have a timeframe for a resolution and to use Airplay in the meantime as a workaround.  Also, he said any updates on this issue will be submitted to Sonos customers via the email associated with their Sonos account.

This is an issue for me as well. I'm using Sonos through my home Crestron system, so it's really painful. 

Song titles and categories are back. I still have my section of blacked out channels (that shouldn’t be) but maybe we’re getting there…..

SiriusXM recently updated its iPhone app, and I've noticed some changes in Sonos’s presentation of the Sirius info after that update occurred.

However, all is still not right.

There are now more top-level choices when you browse to SiriusXM on Sonos: ‘Sports’, ‘Library’, etc. ‘All Channels’ is still present -- but drilling down into it still shows virtually all channels greyed out. For example, Channel 67 -- Real Jazz, which I know is part of my SiriusXM plan, is in that state.

Interestingly, though, if I search on Sonos for ‘Real Jazz’, that channel comes up, active and accessible, in the search results, and can be played on Sonos simply by selecting it there.

I don’t know if that was the case before this latest SiriusXM update -- I never had to use the Sonos search functionality. But to me it reinforces the point that either SiriusXM is passing incorrectly coded intomation to Sonos, or Sonos is incorrectly parsing the information that SiriusXM is passing, or both.

Sonos doesn’t parse anything, it displays search results as they are given by the content provider.

Just adding myself here to the list of unhappy customers. Read thru all the very helpful posts. Thank you to all. Went thru similar of verifying my XM account, removing and re-adding the service to the Sonos App without resolution.  The channels remain greyed out unless on is available in recently listened to section then it can be played while it is greyed out on the all channel selection list.

I am having this same problem and it is VERY frustrating to not be able to use the SiriusXM channels that should be available through Sonos.  Please, someone at Sonos work with Sirius and get this fixed!