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Contributor I
May 9, 2024

Setting Alarm with Latest App Update

  • May 9, 2024
  • 103 replies
  • 5695 views

Having updated the Sonos App I’ve spent an hour trying to find the Alarm settings. I swear it’s missing!  Please tell me where I can find them.

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103 replies

Lyricist II
May 12, 2024

Hi Bruce. I tried it from my desktop but still can’t see any way to control it. Speakers are wall mounted and I have hidden the power points in the ceiling. It’s a pain to switch them off and it then means I cannot listen to any music. The new app really sucks. Appreciate you trying to help. Thanks 

Lyricist II
May 13, 2024

Sonos ENGINEERS PLEASE 🙏 PLEASE 🙏 REVERT BACK

THIS UPGRADE IS CAOTIC

FAKE AND * UPGRADE

What the hell application did they do? I'm fed up with this new version of the application. Nothing but NOTHING WORKS WELL where is the good old SONOS application? please……. Honestly what a * UPGRADE

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

Lyricist I
May 13, 2024

The new update is a disaster.  Bring back the old app until it is fixed.  This alarm situation is a mess.  In any case, I’m pretty sure I’m done dumping cash into a system that can become so unreliable with a single update. Seriously y’all?

Lyricist I
May 13, 2024

🤔 Back from vacation where I have set some alarms and now back with the new app and cannot turnoff the alarms

 

What a s… update. Now I need to turn the hole system off🤬😡

If you have the app on a laptop it seems you can still edit alarms there. I did. It's at the bottom right side of the app screen. I contacted Sonos and they are saying May 21 for alarm and sleep timer access. What a bad management decision!

Contributor I
May 13, 2024

I have an alarm set at 5am which I switch off on the weekends. Since the update I am unable to switch the alarm off or adjust the time. How can I switch it off? This is ridiculous and annoying. 

I had the same issue but was able to switch the alarm off via the windows app where alarm control is still available,

Lyricist I
May 13, 2024

Yes, it's possible, but it's frustrating to switch devices for a feature that could be accessible on every device. In my view, a new app should focus on improving usability while maintaining essential elements. 😉

Contributor I
May 13, 2024

This update is totally unacceptable, the fact that having installed it with all its shortcomings, it is not possible to re install the last S2 version is utterly ridiculous. Really disillusioned, annoyed and disappointed with SONOS!

Please sort this NOW! if not, this needs being publicised all over social media to warn anyone thinking of investing in SONOS equipment.

Enthusiast II
May 13, 2024

Hi Bruce. I tried it from my desktop but still can’t see any way to control it.

 

Look in the lower right hand corner of the desktop client. There is a flat rectangular button (which isn’t obviously clickable) labelled “Alarms”.

rws001
Lyricist II
May 13, 2024

I’ve just updated to the new iOS app on return from a vacation and now find I cannot access my alarms although I can see them on my Windows app.  That just isn’t good enough, Sonos.  You can’t just remove access to important personal information because, well I don’t know, you thought it might be fun?  Also can no longer access the means to set a sleep timer either. 

Lyricist I
May 13, 2024

How can I turn off or adjust alarms? 

I can't do that anymore and I use alarms daily!

I have to basically unplug and shut down all my speakers until this issue gets fixed.

I also can't seem to edit or clear my queue effectively.

I don't seem to be the only one with these issues.

Can we reach out to the CEO of Sonos and ask him to take ownership of this set of problems immediately???