Contributor I

Setting Alarm with Latest App Update

Forum|Forum|2 years ago
May 9, 2024
103 replies
5695 views

Having updated the Sonos App I’ve spent an hour trying to find the Alarm settings. I swear it’s missing! Please tell me where I can find them.

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gmakepeace

Lyricist I

Not sure what’s wrong at Sonos, but this is very bad sign to release software that loses commonly used functionality. I hope management fires the people who were responsible for this horrible decision to basically release beta / MVP version of app, as if it was there ever release of the app.

I actually just gave away my older Connect:Amp away, so am in the process of deciding on a new network audio streamer. I was leaning towards getting the newer version of the amp from Sonos, but with this disaster of a release, makes me wonder about Sonos and their services, products and support going forward. This new release decision makes me seriously question the whole company. The reason I consider sticking with Sonos is that they’ve been solid, at least up until now. I’m planning on waiting to see what transpires in the near future, then make a decision to stay with Sonos or move on.

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rdur

Lyricist I

Folks should start writing to the CEO of Sonos. I think this is the right LinkedIn profile for him:

https://www.linkedin.com/in/patrickspence

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csgillespie

Lyricist II

What a really silly update. Can't access alarms. Can't use sleep.

Why update?

S

Seth H

Contributor I

I think right now you have three options. If you use an Android, you can risk the danger of sideloading the old app. You could download the desktop app, and apparently manage them from there. Or, you can unplug the Sonos device, since the alarm lives on the device, and not on your controller.

Where is the MacOS app available? It’s not coming up when I search for it in the App Store and the web app doesn’t seem to have an Alarm control either.

Airgetlam

In the past, it’s always been available at https://support.sonos.com/en-us/downloads, but I haven’t checked in a while. It’s never been in the Apple Mac store, to my knowledge.

Bruce

M

Mrt69

Lyricist I

What a shame Sonos!

it’s so stupid crazy to provide an update that remove such a basic feature

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VDan

Lyricist I

I have an alarm set at 5am which I switch off on the weekends. Since the update I am unable to switch the alarm off or adjust the time. How can I switch it off? This is ridiculous and annoying.

I had the same issue, I have just downloaded the Sonos app onto my windows laptop, signed in and I’ve been able to turn the alarm off 🙌🏼 worth a try if you have a laptop. Not the “web app” but the “windows app” 😊

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Crsanz

Lyricist I

Removing alarm is simply unacceptable.

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Rso

Lyricist I

Bring back the alarm clocks!

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richiekess

Lyricist II

A colossally inept move by Sonos. This release should have been a beta test only, as it was missing key functionality. And to make add insult to injury you cannot revert to the prior working version. This is more a 1999 type of update fiasco than one in 2024. I have had plenty of complaints about the app over the years but this takes the cake and makes me wonder how viable Sonos is going forward.

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