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Applepie.packaging
Contributor I
May 9, 2024
Question

revert to version 16.1

  • May 9, 2024
  • 67 replies
  • 7167 views

Hi everyone

 

Unfortunately, I updated to the newest Sonos version 80. Eventhougt I read all the bad reviews and therefore disabled auto updates. Stupid I am, I manually then installed the update by accident 🤦🏼‍♂️).

 

 

Whatever, is there any way to downgrade to v16.1 again? I don‘t like the appearance at all, everything seems buggy, symfonisk doesn‘t work properly, alarms can‘t be shut off, equalizer is hidden, I don‘t see percentage of volume… just everything is a mess to me.

 

Is there maybe a ‚testflight‘ version of the old version I could use again? Or any other possibility? I have an old iPhone backup from about a month.. if there is no possibility to revert back I have to swallow the pill, restore the backup even I will lose some data but at least having a proper app again.

 

I don‘t understand why sonos is releasing such a buggy app :-(

 

thanks for your help! ❤️

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    67 replies

    Show previous replies
    edmountain
    Prodigy I
    July 18, 2024

    Hi All

    sinister development as just returned from a short break only to to try and play some music but it appears that all of the Sonos functions are blocked out and pushing me towards the upgrade option ? . I can only guess that this has been targeted through my email accounts log in details which I have used to access the forum ?? Therefore I would suggest that you do not use the same emails / log in details as your account as yo may be restricted in the use of 16.1 which was my only means of meaningful use but have now lost my Groupons and functionality?? This is a very underhand approach from Sonia against the very users it depends on to purchase and use there products ….. buyer beware as Sonos do not appear to be listening and fixing their app issues 👎👎👎🙄

    LOL, no they did not backdoor you using your email.

    Your speakers were updated to the latest firmware version which is not compatible with the old app.

    N2ck
    Trending Lyricist I
    July 18, 2024

    Hi lol how did they upgrade my system without the auto update function turned on as I was very careful to turn off all of the “auto” settings ??

    Bumper
    Bumper
    July 18, 2024

    Hi lol how did they upgrade my system without the auto update function turned on as I was very careful to turn off all of the “auto” settings ??

    Did you delete and reinstall the app? This will reset this AFAICT. 

      N2ck
      Trending Lyricist I
      July 18, 2024

      Hi bumper 

      many thanks I’ll try that and report any success ?

      edmountain
      Prodigy I
      July 18, 2024

      Hi lol how did they upgrade my system without the auto update function turned on as I was very careful to turn off all of the “auto” settings ??

      You clearly did not have all of the auto update settings turned off.

      N2ck
      Trending Lyricist I
      July 18, 2024

      Hi edmotain

      thank you for your helpful comment but as I have not used the system for a while and I have checked all of my “auto update” settings it appears that you are advising that my system has been updated without my permission so I will investigate further but until then I will still be back to square one as all functionality has been blocked by Sonos

      Bumper
      Bumper
      July 18, 2024

      Hi bumper 

      many thanks I’ll try that and report any success ?

      I’m not saying you should do that. Just that if you had turned auto update off, but then deleted the app ( I mean it’s a buggy pos and reinstalling is sometimes necessary) this setting is reset on you. This is a reason why it could have updated without you knowing. 

      Ken_Griffiths
      Ken_Griffiths
      July 19, 2024

      Just to add reinstalling a controller should not enable ‘auto-updates’ - I would see that as a software bug, if that was the case. In my own use-case I have multiple Sonos controller devices, so it would not make sense if one showed the auto-update feature enabled, but all the others showed it as disabled.

      I am fairly sure this is a system-wide setting on the product hardware and it’s ‘state’ is simply viewed by all the controllers attached to the Sonos Household.

      N2ck
      Trending Lyricist I
      July 19, 2024

      Hi bumper

      many thanks but I did uninstall and reinstall the 16.1 but unfortunately it did make any difference and all functionality know points to upgrade only which still leads me in the direction that Sonos have blocked all useful acces to my system via 16.1 which is a shame as this is wasteful waste of time and resources which would be better utilized in fixing their useless app upgrade and informing their users of their deepest regret in the inconvenience caused

      N2ck
      Trending Lyricist I
      July 19, 2024

      Hi Ken

      many thanks and I appreciate your comment but being non-technical you are way over my head and I still don’t understand how Sonos can update my system without my permissions or how suddenly I have now lost (again) the functionality which I had restored via 16.1 ?? But I guess Sonos have prioritized forcing the users to use their upgraded app rather than listen to their requests and reported issues??

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