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Applepie.packaging
Contributor I
May 9, 2024
Question

revert to version 16.1

  • May 9, 2024
  • 67 replies
  • 7167 views

Hi everyone

 

Unfortunately, I updated to the newest Sonos version 80. Eventhougt I read all the bad reviews and therefore disabled auto updates. Stupid I am, I manually then installed the update by accident 🤦🏼‍♂️).

 

 

Whatever, is there any way to downgrade to v16.1 again? I don‘t like the appearance at all, everything seems buggy, symfonisk doesn‘t work properly, alarms can‘t be shut off, equalizer is hidden, I don‘t see percentage of volume… just everything is a mess to me.

 

Is there maybe a ‚testflight‘ version of the old version I could use again? Or any other possibility? I have an old iPhone backup from about a month.. if there is no possibility to revert back I have to swallow the pill, restore the backup even I will lose some data but at least having a proper app again.

 

I don‘t understand why sonos is releasing such a buggy app :-(

 

thanks for your help! ❤️

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    67 replies

    Show previous replies
    Ken_Griffiths
    Ken_Griffiths
    July 19, 2024

    Hi bumper

    many thanks but I did uninstall and reinstall the 16.1 but unfortunately it did make any difference and all functionality know points to upgrade only which still leads me in the direction that Sonos have blocked all useful acces to my system via 16.1 which is a shame as this is wasteful waste of time and resources which would be better utilized in fixing their useless app upgrade and informing their users of their deepest regret in the inconvenience caused

    If you look in the ‘About’ box (Settings/System/About My System) in your S2 Sonos App and look at the device list it will show you the version of the software installed on each one of your Sonos products. The current updated version is v16.3 - build 80.1-55014

    Also IIRC in the S2 App if you goto "Settings/System/System Updates” - just see if ‘Update Automatically’ is set to enabled?

      N2ck
      Trending Lyricist I
      July 19, 2024

      Hi Ken

      many thanks and I’ll go through all the settings again and make sure they are all turned off. Regards 

      Swell in Oakland
      Lyricist II
      July 20, 2024

      Hey @N2ck - my Sonos system is now working on my Mac. Almost magical except I had to start from scratch - reload the app and remap the music path from scratch.

      1. I removed the desktop app and reloaded it for my Mac here: https://support.sonos.com/en-us/downloads
      1. Remap the folder in Sonos - removed the old one and added the new path as outlined in the attached. It took 2 tries but it took and it worked. Looks like I have everything back as it was before the disastrous update. 

       

        N2ck
        Trending Lyricist I
        July 20, 2024

        Hi Swell

        many thanks and although I do not have a Mac my son does and I’ll get him to give this a good look as it seems like a great work-around. I try the new app on the android via the upgrade from time to time and it would appear that they are trying to make this a usable app but it still has a long way to go as I can’t even clear the music que yet and the support instructions don’t correspond to the screen I’m seeing ??

        thanks again 👍 nice one (shame Sonos can’t be so reactive to their users)

        Rhonny
        Prodigy III
        July 20, 2024

        Queue management is being added back into the app by the end of August.

        There is also a new app update coming this Monday, and a new firmware update was rolled out this week. It did poorly impact some Android users so maybe wait for the app update on Monday before running the System Update…

          N2ck
          Trending Lyricist I
          July 23, 2024

          Hi Rhonny

          many thanks and I very much look forward to the upgrades but it’s a shame Sonos didn’t offer a “roll back” option to give them time to fix all of the issues raised by us the users (without whom Sonos would not survive) but we wait and hope 🤞

          Rhonny
          Prodigy III
          July 23, 2024

          Hi Rhonny

          many thanks and I very much look forward to the upgrades but it’s a shame Sonos didn’t offer a “roll back” option to give them time to fix all of the issues raised by us the users (without whom Sonos would not survive) but we wait and hope 🤞

          Hope the app update yesterday helped!

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