Contributor II

Radio skipping backwards - BBC radio repeats

Forum|Forum|6 years ago
September 8, 2020
146 replies
8994 views

Diagnostic 1334398637, occasionally the radio skips back and repeats a few seconds, the radio will later turn off.

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leedebs

Trending Lyricist I

Still repeating on Radioplayer for me. No message about service being discontinued March 22nd though

D

dhelyer

Contributor I

@Xander P - so are you saying that this is something people will experience whether listening to Sonos or via any other (internet radio) device? Or is it possible that it could only happen via Sonos?

I can’t help wondering if this is linked to the general ‘strangeness’ that exists in the relationship between the BBC, TuneIn and Sonos (and maybe throw Alexa in there, too). The BBC withdrew its stations from Tunein a while back because it really wants everyone to listen through BBC Sounds. However, it has allowed Sonos and some other ‘third party’ music players to continue to play a URL directly, with that URL supplied by TuneIn. Could this be in any way relevant?

If the HLS stream is the problem, then some of the users who have posted on this thread may want to try using a non-HLS stream, which they can add as a manual radio station to Sonos. This would be as an experiment and/or temporary workaround. The following link has non-HLS streams that can be tried.

https://garfnet.org.uk/cms/tables/radio-frequencies/internet-radio-player/

To add a station to Sonos

https://support.sonos.com/s/article/260?language=en_US

I added a URL and it does not appear to skip, however I get occasional message saying this service will soon be removed.... It says I should move to BBC Sounds, if only we could that too work....... 🤔

Dave

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Peter_119

Contributor II

My S2 amp is skipping on radio 2 too. It’s highly unlikely that we all have the same WiFi/network issues.

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LeoBorw

Lyricist I

@Xander P - so are you saying that this is something people will experience whether listening to Sonos or via any other (internet radio) device? Or is it possible that it could only happen via Sonos?

I can’t help wondering if this is linked to the general ‘strangeness’ that exists in the relationship between the BBC, TuneIn and Sonos (and maybe throw Alexa in there, too). The BBC withdrew its stations from Tunein a while back because it really wants everyone to listen through BBC Sounds. However, it has allowed Sonos and some other ‘third party’ music players to continue to play a URL directly, with that URL supplied by TuneIn. Could this be in any way relevant?

If the HLS stream is the problem, then some of the users who have posted on this thread may want to try using a non-HLS stream, which they can add as a manual radio station to Sonos. This would be as an experiment and/or temporary workaround. The following link has non-HLS streams that can be tried.

https://garfnet.org.uk/cms/tables/radio-frequencies/internet-radio-player/

To add a station to Sonos

https://support.sonos.com/s/article/260?language=en_US

Frying pan … fire. As others have found, this work-around takes you to a stream via TuneIn and so you get hourly messages letting you know that it won’t work after 21st March. Is there any other way to add a streaming URL? It doesn’t seem to be offered via RadioPlayer on the app, for example.

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neilandjan

Chromatic Producer I

So I also get the BBC stations skipping backwards. I am using Alexa on Sonos and the TuneIn service. If I listen to the BBC Sounds app with my iPhone on WiFi, there is none of this skipping back. Could someone explain what is going on please, because from where I sit, the issue is with Sonos.

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dcorfan

Lyricist II

I’ve got the same problem, with Radio4 skipping backwards about 10 seconds. It does it several times in a single programme. It’s only started doing this since I switched from Sonos Radio or Tunein to Radio Player which I’ve had to do because I believe BBC will cease providing the stream via Sonos Player and Tunein on 22nd March. This feels like a problem between Radioplayer and Sonos - no problem with any other service. This is very frustrating after 12+ years of excellent Sonos listening

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Pommeyard

Lyricist I

Just to add a different perspective, I’m listening to BBC radio through BBC sounds on Alexa, but not using Sonos, using an Orbi Voice smart speaker. I’m having EXACTLY the same issue as is described, which is very frustrating and makes it unlistenable.

However, it does point to there being a problem with BBC sounds and the streams they send perhaps, rather than the speakers themselves? I found this thread by searching in frustration for people with similar issues, but haven’t come across anyone complaining of it using Echo devices, so I wonder if it is something about the combination of the stream and the speaker, some kind of incompatibility….I really hope we can get to the bottom of it though, certainly miss the BBC stations.

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neilandjan

Chromatic Producer I

I’ve got the same problem, with Radio4 skipping backwards about 10 seconds. It does it several times in a single programme. It’s only started doing this since I switched from Sonos Radio or Tunein to Radio Player which I’ve had to do because I believe BBC will cease providing the stream via Sonos Player and Tunein on 22nd March. This feels like a problem between Radioplayer and Sonos - no problem with any other service. This is very frustrating after 12+ years of excellent Sonos listening

I am a bit confused now. I switched to the MyRadio service from TuneIn. Then MyRadio started broadcasting warnings that BBC programs will be withdrawn. Are we now saying that BBC stations will be withdrawn from both My Radio AND TuneIn?

James L.

Retired Community Staff

I’ve got the same problem, with Radio4 skipping backwards about 10 seconds. It does it several times in a single programme. It’s only started doing this since I switched from Sonos Radio or Tunein to Radio Player which I’ve had to do because I believe BBC will cease providing the stream via Sonos Player and Tunein on 22nd March. This feels like a problem between Radioplayer and Sonos - no problem with any other service. This is very frustrating after 12+ years of excellent Sonos listening

I am a bit confused now. I switched to the MyRadio service from TuneIn. Then MyRadio started broadcasting warnings that BBC programs will be withdrawn. Are we now saying that BBC stations will be withdrawn from both My Radio AND TuneIn?

@neilandjan, TuneIn rectified that issue on the 9th of March, so you shouldn’t be hearing the message there or on Radioplayer. MyTunerRadio has not corrected their streams as of yet and we can’t be certain what will happen to it after 22nd March. Sonos Radio, TuneIn and Radioplayer will be unaffected.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

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neilandjan

Chromatic Producer I

I’ve got the same problem, with Radio4 skipping backwards about 10 seconds. It does it several times in a single programme. It’s only started doing this since I switched from Sonos Radio or Tunein to Radio Player which I’ve had to do because I believe BBC will cease providing the stream via Sonos Player and Tunein on 22nd March. This feels like a problem between Radioplayer and Sonos - no problem with any other service. This is very frustrating after 12+ years of excellent Sonos listening

I am a bit confused now. I switched to the MyRadio service from TuneIn. Then MyRadio started broadcasting warnings that BBC programs will be withdrawn. Are we now saying that BBC stations will be withdrawn from both My Radio AND TuneIn?

@neilandjan, TuneIn rectified that issue on the 9th of March, so you shouldn’t be hearing the message there or on Radioplayer. MyTunerRadio has not corrected their streams as of yet and we can’t be certain what will happen to it after 22nd March. Sonos Radio, TuneIn and Radioplayer will be unaffected.

Glad to hear that or all my Sonos gear was going straight on Ebay.

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