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Contributor II
September 8, 2020

Radio skipping backwards - BBC radio repeats

  • September 8, 2020
  • 146 replies
  • 8994 views

Diagnostic 1334398637, occasionally the radio skips back and repeats a few seconds, the radio will later turn off.

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146 replies

Razzder
Contributor I
March 9, 2021

Same issue here for the last few months. Will skip back a few seconds then repeat. Happens at least once in the hour I listen ever morning, sometimes more (it's been twice this morning in 20 mins) 

BBC radio 2 via tune in on a Play 1, turned on with an alarm. 

Very annoying

Prodigy III
March 9, 2021

I had this problem, contacted Sonos who said change from Tunein to MyRadio service.

No problems or repeats now.

Give it time. I thought a few weeks back that it had gone away because it hadn't happened to me for a while.…

I guess it is not totally impossible,  if MyRadio gets the stream by a different route. Sonos gets the stream direct using a URL provided by TuneIn. For the moment I remain unconvinced.

What's myradio? Is it another service within sonos? Don't think I've ever seen that. 

I can't find a my radio but there is a myTuner radio. There is another issue at present with the BBC changing or removing some of their current streams. You might be better off trying Radio player which is part owned by the BBC

 

Contributor I
March 10, 2021

I’ve used TuneIn to find various radio stations and add them to My Sonos. With some of them, the station will start playing but then after a minute or two ‘rewind’ 30 seconds, so you’re hearing something you’ve already heard.

 

For example, I had the Ken Bruce show on BBC Radio 2 this morning and during the Popmaster quiz, in the middle of him asking one question, the audio jumped back to the question before.

 

Does this happen to anyone else? Is there a way around it?

WiggyToo
Trending Lyricist I
March 10, 2021

I also started getting this in the last few days on Radio 2 on TuneIn.

Interested in any update on a fix \ diagnostic

Regards

Lyricist III
March 10, 2021

I also experience BBC R2 jumping backwards throughout the day. Sometimes noticeable sometimes not. If I nip out in the car it becomes obvious when I get back in the house as the Radio played by SONOS will be mins behind the actual broadcast. 

It also takes an age to start the stream! There is definitely a difference when I stream from TuneIn as opposed to SONOS Radio (the former being better). Can anyone else comment on the speed to start the stream?

Lyricist I
March 11, 2021

I've been suffering with this too and have also experienced this once when listening to DAB in the car.

I've added the stream from myTuner Radio a few days ago and haven't heard the skipping backwards.  What I do get is a message saying that the stream will be unavailable from the twenty-something of March.

Trending Lyricist I
March 12, 2021

Same here, switched to Tunein rather than mytuner or radioplayer to stop the message saying that the stream will be unavailable from 22nd March only to now have problems with 10 second or so repeat of dialogue or music, very frustrating

Lyricist III
March 13, 2021

Exactly the same problem for me. Switched between Sonos Radio and TuneIn to play BBC Radio 2. Both skip. Been happening for months.

Agree with the view that Sonos engineers discussing this with engineers at BBC is going to be a more productive conversation.

Lyricist I
March 13, 2021

This has been driving me crazy. Finally got round to looking into it to see if it was a fault with the unit, which is fairly new. Please push the BBC to sort it out Soon.

 

Lyricist I
March 13, 2021

Same for me but only on my new Beam and on BBC Radio 5 Live. It regularly skips backwards about 20-25 seconds. This doesn’t happen on any of my other Alexa devices or on my older Beam in another room...