Radio skipping backwards - BBC radio repeats

Does anyone know whether any of the technicians from Sonos and/or the BBC are actually working on this issue?  It’s getting particularly irritating when trying to listen to the news?  If so, will they give us an update here please?

I'm also having this issue on BBC 1, 2 and 5 using S1 app Radioplayer

To update, nearly 1 month on, I now have NO skipping and have been playing Radio 2 for approx 8 hours a day for the month.

• I stopped using “Ok Google”
• I initiate the radio station via the S2 app (not the S1 app)

...I don’t tend to skip radio stations so I can manually play and pause on the device.  If I want to change channels I’ll use S2 app to do so but my interaction with the app is limited once I’m set.

I raised a call and there was a lot of discussion and several diagnostics submitted, the final answer was

""thank you for Contacting Sonos Customer Care again, and for the information you provided!

We have double-checked the diagnostic you sent us, and unfortunately, the issue seems not to be a Sonos-related one: it occurs when playing BBC through Sonos Radio, TuneIn, and Radioplayer, but there are no skips or delays when you are playing something else, for instance, Spotify.

Unfortunately, at this point our troubleshooting steps will not solve the issue - though, we log it, and try to find a solution with BBC.

Thank you for your understanding!"

now, if they are any updates from either/both it would be good to see but... Silence... 

Happens with absolute radio too!

Until the most recent post, which isn't about the BBC, this thread had gone quiet.

I have not experienced this problem for 2 or3 weeks. I have been using the app rather than Alexa to launch the stream. 

Has this issue largely gone away or are others still having frequent problems?

It affects my Sonos on an almost daily basis. We listen to Radio 1 and Radio 4.

[Edit]

I generally initiate the system via Alexa rather than the Sonos app - I have two small children so need to be able to control the volume/what’s playing quickly and can’t always find my phone!

I suggest you try launching the stream from the app. Use voice control to change volume etc. See how it goes. 

I have more or less the same issue, but I’m listening to the Danish radio station DR P4 via TuneIn. 
Every 15-30 minutes it skips back about 30 minutes. If I stop and and restart the stream it gets back to “now”. 
I have a Sonos One and 3 SYMFONISK, using Google Assistant. I can restart the stream by pressing a button on the speakers, the S2 app on the phone/computer and and IKEA remote control. 
It can’t be a issue with BBC when it happens for me listening to a Danish Radio Station. 
 

/Jost

But it could be an issue with the stream, and it doesn't sound identical to the BBC issue.

Does your problem occur whether you start the stream originally using voice or from the Sonos app?