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Trending Lyricist I
May 9, 2024
Answered

Qobuz playlists not available

  • May 9, 2024
  • 32 replies
  • 1901 views

Qobuz playlists are not available when using the upgrade app on Android. These playlists are properly displayed when using the Sonos program for Windows.

When a Qobuz playlist is added via the Windows program, it plays and shows up on the Android under “Recently Played”; however, clicking on that playlist on the Android fails “Something went wrong” ← No kidding.

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Best answer by Paul Rules

Sonos, listen. Rule number one of software development. It's not hard. Don't force a major rewrite update until you have feature parity. For some reason you and Tesla are incapable of understanding the basics. 

32 replies

Lyricist II
May 23, 2024

Did the upgrade achiev anything for anyone raising concerns on this topic? Certainly not for me. Even old functionality - such as volume slider control - has been made more flaky in this new version of the app. Does Sonos not recognise what a massive disaster this upgrade has been? Unbelievable.

Lyricist I
May 23, 2024

I have ten Sonos speakers in my home, and after the app update on iOS, I’m unable to listen to my Qobuz playlists. Did I say speakers? I meant paperweights. I have ten Sonos paperweights in my home. 

Lyricist II
May 23, 2024

Can we start a class action for a product refund?

Lyricist I
May 25, 2024

Can we start a class action for a product refund?

I am in

Lyricist I
May 26, 2024

@Sonos…do you have a timetable to patch the Qobuz issue with playlists?

Lyricist I
May 28, 2024

Yeah exactly the same issue here. First time buying a Sonos speaker at the beginning of the year. Thankfully the Move 2 I own has Bluetooth capability but given the major selling feature is the higher sound quality WiFi provides its hardly the point and I have perfectly adequate Bluetooth speakers (read - significantly cheaper) that serve that need for me. It beggers belief that Sonos is happy to push this update in the state it's in. Absolutely embarrassing, I will not be getting any further products from a company who treats its customers with this much contempt when there are other options out there

Trending Lyricist I
May 30, 2024

I have waisted thousands of dollars on Sonos product all in the name of ease of use of and functionality. Not being to able to access my Sonos or Qobus playlists, or NAS stored music has made my Sonos systems worthless to me. I will no longer use any of my Sonos product until this mess has cleaned cleaned up by Sonos. 
 

Thank god I have alternatives to my Sonos Ports with my Wiim  Pro’s  on my larger systems. 

 

Sonos you should be ashamed and someone in charge of this upgrade should be looking for a new job. 

Trending Lyricist I
June 1, 2024

On Reddit, yesterday Keith from Sonos was answering community questions, and in answer to a query about support for playing Pocket Cast podcasts through Sonos, Keith said:

“Along with the design changes in the new Sonos app, there were a few changes to back end and a few of our smaller Music Service Partners have "fallen off". Just as you eluded to, this integration "takes two to tango" so while we update our app, our partners may still be needing to play catch up.”

https://www.reddit.com/r/sonos/comments/1d48zpa/comment/l6iux6m/

Given that Qobuz playlists were OK in v16.1, and disappeared in v80, I am left wondering if the changes Sonos made require Qobuz to do something with their end of the integration.

Contributor I
June 1, 2024

Who are the alternatives to Sonos?  

Contributor I
June 4, 2024

Idem. Je n’ai plus accès aux playlist perso Qobuz ni celles de Napster alors qu’elles sont toujours accessibles sur l’appli web Sonos. Vite un patch !!!