Skip to main content
Bob_B
Trending Lyricist I
May 9, 2024 11:46 AM UTC
Answered

Qobuz playlists not available

Qobuz playlists are not available when using the upgrade app on Android. These playlists are properly displayed when using the Sonos program for Windows.

When a Qobuz playlist is added via the Windows program, it plays and shows up on the Android under “Recently Played”; however, clicking on that playlist on the Android fails “Something went wrong” ← No kidding.

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Paul RulesAnswer
    Lyricist I
    May 19, 2024 6:31 AM UTC

    Sonos, listen. Rule number one of software development. It's not hard. Don't force a major rewrite update until you have feature parity. For some reason you and Tesla are incapable of understanding the basics. 

    View in thread

    32 replies

    Wahbam88
    Lyricist I
    May 9, 2024 12:58 PM UTC

    It seems to be the same for Apple systems as well. Playlists won’t show up. I’ve tried reauthorizing a couple times as well.

    Translate
      Uptonboy
      Lyricist I
      May 9, 2024 4:56 PM UTC

      Same here. No Qobuz playlists visible. Favourites are still there. Have reautharised but no luck.

      Also, where has Trueplay functionality gone ???

       

      Translate
        BArsenal
        Lyricist I
        May 10, 2024 2:03 AM UTC

        Same here. I mainly use Qobuz so main content source is gone. Sonos,  I’m switching to Roon. 

        Translate
          Veet
          Lyricist II
          May 13, 2024 2:29 PM UTC

          Same for me - Qobuz is the main services I use, so if this is not fixed I will be scrapping Sonos. It’s hard to comprehend such a disatrous update. Is there any response from Sonos in terms of addressing this?

          Translate
            prek0712
            Lyricist II
            May 15, 2024 10:47 AM UTC

            same here - unable to upload Qobuz playlists (my playlists)

            Translate
              prek0712
              Lyricist II
              May 15, 2024 10:48 AM UTC

              how can I go back to the old APP version? 

              Translate
                Bob_BAuthor
                Trending Lyricist I
                May 15, 2024 11:35 AM UTC

                SONOS forced their latest update on me today (May 15, 2024), after I reverted to the 16.1 version. With the forced update, my Qobuz playlist is no longer available.

                 

                Sonos: Hear me clearly, with a FORCED update I will never again buy any of your products and am actively seeking alternatives. You can produce defective software, that’s awful, but to FORCE defective software on your customers is unforgivable. As a company, at the very least you should be embarrassed and offer apologies. At the most, you should NEVER FORCE an update.

                Translate
                  prek0712
                  Lyricist II
                  May 15, 2024 11:49 AM UTC

                  Hi Bob_B – agree.  Hope SONOS folks will bother to read this chat.  As I have SONOS hardware I cannot walk away but this would be my conclusion if they do not fix this. 

                  Translate
                    Paul RulesAnswer
                    Lyricist I
                    May 19, 2024 6:31 AM UTC

                    Sonos, listen. Rule number one of software development. It's not hard. Don't force a major rewrite update until you have feature parity. For some reason you and Tesla are incapable of understanding the basics. 

                    Translate
                      chasten
                      Lyricist I
                      May 23, 2024 11:13 AM UTC

                      Same issue. What a rubbish “upgrade”

                      Translate
                        Show more replies
                        Terms & ConditionsAccessibility statement