problems with new Sonos app

Not without first resetting device and reattaching to the app. 

Once you’ve plugged in one speaker, and added to the app, can you disable WiFi, reboot the speaker and does it disappear or stay there? 

The new App is beyond frustrating. You are testing a sub standard program on your customers. Roll it back to the old version or at least give people the option. There is no way I would ever believe this App passed your testing before you released it on your customers. Very disappointed in Sonos.

Right, this is very interesting, had the Sonos base only connected, hasn’t dropped off at all, been a few days. So atm, running with one out of 5 but ye, weirdly if you hook 1 in wired it doesn’t drop. Adding anything else. 1’s for instance kills the network then the app. Guess cause of the network storm.
 

router is Unifi dream machine wifi v6+ , UniFi v6 mesh WiFi and switches, across the home. No other issues detected.

the router/WiFi been in a year or two now, never had issue with network and Sonos before. 

Ian_s it stays if using only one speaker, even switching off and back on etc, seems very stable. As expected. It maybe worth running wiretrace and logging the network activity, I’d love to know what’s causing the network storm, why these units clashing on the network? 
 

I don’t wanna but I’m considering setting up a vlan per speaker, isolated this may keep things running ok for now. 

Now August 22nd, 2024 and the Sonos app is still basically inoperable. Played music today for about 5 minutes and then no sound. Deleted app, reinstalled it. Problem continues. I’m switching to Bose. This app has been stuffed since at least May. If you guys want to stay in business you need to do better than this. Lost me. 

You have a Play:5 so just use the S2 to S1 downgrade tool added to the last app update to downgrade the speaker to S1 and you’ll be able to use the S1 app to control your speaker. Problem solved.

I’ve just done the factory reset. And the app won’t find my devices at all. So now I’m totally screwed. 

Did you factory reset as part of the instructions to downgrade?

yes. And after the Sonos appwouldnt ‘find’ either of my speakers I downloaded the Somos S1 app. It found the speakers but they are incompatable with it because mine are the Gen1 speakers, so not the original Play 5. So after a bit more of not being recognised I left it for a bit. Then I was able to find them with the Sonos app ( not S1) and reinstall them from factory settings so at least I have music again. Be interesting to see if doing a Factory reset to both speakers will improve any issues with the new app. Still not impressed by the length of time the new app has been out and the ongoing issues with it. I cancelled my Deezer account because suddenly it wouldn’t stream with Sonos any more. Hopeless.