problems with new Sonos app

Every time I open the app , yes I can force stop it to fix but shouldn't need to !!!

Hi - how do you ‘force stop it’. I get the same message which currently means Sonos no longer works !  Thanks

I said on here, weeks ago, that we should, as customers do something en masse to bri g this to the attention of the wider consumer population.  A couple of Smart Alecs (do they work for Sonos ?) almost questioned my sanity...but this i a serious demise of a once great product.  There must be more to this than meets the eye. Are Sonos in financial difficulty? Is there a takeover on the cards ?

I have tried bringing this to the attention of the UK's "Which?" consumer magazine/champion..not sure if they've picked up on it.  But this is serious malpractice by Sonos..their acts rendering hundres of thousands of products not fit for purpose. 

If you have contacts for local consumer bodies please advise them of what is happening (or mot happening to be more accurate) with Sonos.  Its a disgrace. 

I have ditched the Sonos app & deleted it from my iPhone & ipad

speakers working fine using Apple music or Spotify but I would have preferred using the old app as all worked fine until the crap update.

Clearly Sonos don’t care about our comments so if this crap app is not fixed or rolled back Sonos will get no more sales from me & I have the full house with Sonos.

would have considered upgrading to newer Sonos products but no way with the faulty crap app 

Sonos, when will you fix the new app? It’s absolutely terrible. Massive delays when changing songs, volume & speakers. Additional music services don’t work. 
 

is it possible to use the old app? 

Absolutely terrible app..... 2 months since the update and I still can't access the app. It comes up with an error 1000. Which doesn't exist in its fault codes.. how can a company as large as your, upset so many of its customers???? 

Have following products

Sonos 1 x2 paired

playbar

Sonos 3

used to all work - sometimes - not always.

very unstable product.

now can’t find any products.

i don’t think it is worth the money.

Error 1000 codes can usually be overcome by installing the desktop app for Windows or Mac from the Sonos website and then Check for Updates.

https://support.sonos.com/en-gb/downloads

I found a solution to the missing PLAY button in the Sonos App. I subscribe to Idagio for streaming classical music. The current Sonos App is missing a PLAY button. I can play one track of an album at a time but there is no way to play an entire album.

The temporary solution is to use the Idagio App to start playing an album on your phone. Once the album starts, click on the progress bar at the bottom of the screen. A speaker icon appears. Clicking this then casts the streaming to your Sonos speakers. You can then just use the Idagio App to select new music, create play lists, etc. Volume control still requires opening the Sonos App.

What is going on with this new app? Every time you close the app, while watching the TV it resets the speakers. The sliders don’t work as intended. And I have to constantly reset my speakers which is quite annoying. Whoever designed this app needs to be fired and put the old app back in place. There was nothing wrong with it. It worked flawlessly.

welcome to page 12 of complaints!!