Playlists completely broken with new app.

Well October is nearly over and I still can’t save new playlists. I also still can’t navigate my music library by jumping to a letter in the alphabet since they removed the alphabet letters from the right hand margin. It has been 5 months and they couldn’t manage to add back these basic things that used to be there for years. But I keep getting emails telling me how much fixing the app is their top priority. I beg to differ.
So I am still deleting any and all emails regarding the sale of Sonos products without even reading them. I will not even consider another purchase while the app remains crippled. 

Please stop linking to this article. It has no obvious date and it’s relevance is therefore quite low.

Is a rollback available? Earlier versions were functional. When my software company launched we kept a rollback version handy … in case. In case something went wrong. 

Something went wrong, perhaps a rollback is archived somewhere? tar’d? zip file?

I have pretty much given up on Sonos. No customer support. They haven’t met a single milestone after breaking the app - at least not the ones relevant to me. I can’t play imported playlists, and I can’t create new playlists. Basically, I just use them for playing white noise at night or bluetoothing one speaker to my phone at a time. Useless. I won’t be buying Sonos again, personally. 

Sonos has repeatedly said that a rollback isn’t possible. People have been asking since the terrible update in May. 

I swear if I get one more f**ing email telling us how  excited Sonos is about the app updates that don’t address anything they promised months ago I am going to scream. RESTORE THE GOSH DARN ABILITY TO USE  PLAYLISTS FOR PETE’S SAKE. WHY THE HECK IS THIS SO DIFFICULT!!!!!!!!!!!

Sonos tried to make major internal changes to the App and their testing failed to provide them with sufficient reason not to move forward.

Reality is teaching a slightly harsher lesson as they struggle to meet promised milestones on the path to recovering all the missing bits and stomping all the new bugs.

And yes, I find the e-mails aggravating too.

We are talking about saving lists of songs here. What the heck is complicated about that? This is NOT complicated stuff. I cannot imagine what could possibly be holding them back from restoring something so basic. Enlighten me. 

I take it you’ve never rewritten a functional app completely? Near as I can tell, it wasn’t ported, but none of us know for sure. I can tell you, from working with code teams who had to completely rewrite architecture, it isn’t an easy task. 

And we don’t know how many resources Sonos is able to apply to rectifying the current situation.  They would  likely be split into several teams, per feature, whether it’s re-adding an older feature back, like we’re all wanting, or writing a new feature that we don’t know about, that is mandated by outside circumstances we aren’t aware of. 

Its pretty easy, I have written this exact code myself, in multiple codebases. I have no idea why this is taking them so long.

To save the Queue as a playlist you need to:

• Get the list of existing playlists to present to the user, allowing them to create a new one
• Make a UPnP call to save that playlist with a specific name
• Update the list of playlists, if it is on-screen at that moment and they created a new one in step #1.

This is not rocket science.