Enthusiast II

Answered

Playlists completely broken with new app.

Forum|Forum|2 years ago
May 15, 2024
101 replies
6340 views

I searched the forum with no similar experiences. Am I the only one whose playlist editing disappeared with the new app? There isn’t even an Edit option anymore. I can’t add or delete individual songs for the current playlist. I can only replace the entire queue. It is the same for all music sources. This new version so far has done nothing better and many things much worse, this one being the biggest for me so far. What gives? Anyone else experiencing this?

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Best answer by Toutatis

7 months on and we are still missing all of our Sonos playlists.

and at this stage, if Sonos is still listening (if they ever listened at all in the first place). I’m now out. I’ve simply had enough and my patience has ended with this platform. That’s it. The next opportunity I get to upgrade / replace speakers they will not (and likely never again will) be Sonos speakers. So long Sonos.

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K

Kidglove

Lyricist II

@bintryin2 This is puzzling - on my latest iPhone app I am getting the ability to add to queue but nothing to add to an existing or new playlist . Where have you found that please?

B

bintryin2Author

Enthusiast II

@bintryin2 This is puzzling - on my latest iPhone app I am getting the ability to add to queue but nothing to add to an existing or new playlist . Where have you found that please?

Sorry I am using queue and playlist terminology interchangeably. In terms of editing and saving they are equally broken. I can add one song to the currently active playlist (queue) now. That went away when the new app was released. I guess that is actually called the queue. I used to be able to edit the queue playlist and also save the current queue playlist as a named playlist, but can’t anymore. Sonos says they are working on fixing playlists, but not sure what that will include, I hope it includes the queue. It should. That is how I usually create new playlists anyway. For now it only allows “Add to end of queue” or “replace queue” for a single track as of the latest release.

B

bintryin2Author

Enthusiast II

If you use Ios - go get sonospad now. It doesn’t do everything but it’s great, and let’s you play music.

I couldn’t find a Sonospad app in the IOS App Store. I only saw something called Clic for Sonos.

R

robokitty

Enthusiast II

If you use Ios - go get sonospad now. It doesn’t do everything but it’s great, and let’s you play music.

I couldn’t find a Sonospad app in the IOS App Store. I only saw something called Clic for Sonos.

I just a few days ago got it. entered “sonospad” in the search, went right to it. don’t now what happened.

BennyB0Y

Enthusiast I

@bintryin2 This is puzzling - on my latest iPhone app I am getting the ability to add to queue but nothing to add to an existing or new playlist . Where have you found that please?

Sorry I am using queue and playlist terminology interchangeably. In terms of editing and saving they are equally broken. I can add one song to the currently active playlist (queue) now. That went away when the new app was released. I guess that is actually called the queue. I used to be able to edit the queue playlist and also save the current queue playlist as a named playlist, but can’t anymore. Sonos says they are working on fixing playlists, but not sure what that will include, I hope it includes the queue. It should. That is how I usually create new playlists anyway. For now it only allows “Add to end of queue” or “replace queue” for a single track as of the latest release.

I am hoping that they just put back whatever feature was working in the old app. I have not seen a single legitimate reason why Sonos needed to remove the features that soooo many customers used.

R

Rosalie2024

Lyricist III

If you use Ios - go get sonospad now. It doesn’t do everything but it’s great, and let’s you play music.

I couldn’t find a Sonospad app in the IOS App Store. I only saw something called Clic for Sonos.

It’s called SonoPad not SonosPad

hope, that helps!

https://sonopad.de

R

Rosalie2024

Lyricist III

If you use Ios - go get sonospad now. It doesn’t do everything but it’s great, and let’s you play music.

SonoPad saved my day… literally! Mind that the name is SonoPad not Sonospad.
You can’t control everything with it but at least it did find all my speakers, offers full access to my media library (with search function) etc.. did not know that there are alternative app controls for Sonos till yesterday. Gave it a try and voilà, a light at the end of the tunnel!

B

bintryin2Author

Enthusiast II

If you use Ios - go get sonospad now. It doesn’t do everything but it’s great, and let’s you play music.

I couldn’t find a Sonospad app in the IOS App Store. I only saw something called Clic for Sonos.

It’s called SonoPad not SonosPad

hope, that helps!

https://sonopad.de

Thanks. I’ll check it out. Of course I’d rather Sonos just restore the functionality they removed for no apparent reason.

B

bintryin2Author

Enthusiast II

@bintryin2 This is puzzling - on my latest iPhone app I am getting the ability to add to queue but nothing to add to an existing or new playlist . Where have you found that please?

Sorry I am using queue and playlist terminology interchangeably. In terms of editing and saving they are equally broken. I can add one song to the currently active playlist (queue) now. That went away when the new app was released. I guess that is actually called the queue. I used to be able to edit the queue playlist and also save the current queue playlist as a named playlist, but can’t anymore. Sonos says they are working on fixing playlists, but not sure what that will include, I hope it includes the queue. It should. That is how I usually create new playlists anyway. For now it only allows “Add to end of queue” or “replace queue” for a single track as of the latest release.

I am hoping that they just put back whatever feature was working in the old app. I have not seen a single legitimate reason why Sonos needed to remove the features that soooo many customers used.

I totally agree. It don’t have any idea what could motivate such a STUPID STUPID STUPID move on their part.

R

Rosalie2024

Lyricist III

@bintryin2 This is puzzling - on my latest iPhone app I am getting the ability to add to queue but nothing to add to an existing or new playlist . Where have you found that please?

If you use Ios - go get sonospad now. It doesn’t do everything but it’s great, and let’s you play music.

I couldn’t find a Sonospad app in the IOS App Store. I only saw something called Clic for Sonos.

It’s called SonoPad not SonosPad

hope, that helps!

https://sonopad.de

Thanks. I’ll check it out. Of course I’d rather Sonos just restore the functionality they removed for no apparent reason.

I am hoping that they just put back whatever feature was working in the old app. I have not seen a single legitimate reason why Sonos needed to remove the features that soooo many customers used.

I totally agree. It don’t have any idea what could motivate such a STUPID STUPID STUPID move on their part.

And worst of all, they refuse to agree that it wasn’t a very clever thing to upgrade (haha!) to a disastrous version of the app and as a result getting the worst ratings ever in the history of google playstore. yes, mistakes can happen and wrong decisions can be made but apart from that, the communication strategy (ist there a real one?) is just unbelievable out of this world.
I only can imagine that there was a conflict of interests like the hardware division trying to get the new headphones on the market and software developers getting nuts because they must have known the app is crap. I think it’s hilarious that the CEO said they had the new version on their mobiles and iPads and were totally satisfied with it. Come on, the literally hundred of thousands customers who strongly disagree aren’t all morons. Apart from the technical failure of the app it’s the utterly unprofessional way of handling this situation that really makes me upset. I am CEO of a company with more than 400 people working for it and believe me, nothing I ever experienced in my whole career comes close to that.

I had a smooth running system with Sonos for several years and did strongly recommended it to friends and family. I had plans of future investments into the systems as so many others. So of course it’s not only a matter of the reputation for Sonos but a financial issue as well.
Thank god for some independent app developers who are right now giving alternativ controllers or communities like this who teach how to downgrade on older versions (for Android).

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