New SONOS iOS app (May 2024) is TOTAL RUBBISH!!

SonoPhone was only £1.99 last week, the dev must be jacking up price due to the volume of new purchasers.

They have got to be only person in the world that are grateful for this app release 😂

Re SonoPhone and SonoPad pricing, the developer actually reduced the price to £1.99 for a week, so he’s not hiking the price now, just going back to his normal pricing. You can load SonoPhone to an iPad to get portrait orientation. 

I’ve been a Sonos device owner for 10+ years. When they work, I love them. Unfortunately, they don’t work reliably enough for the love to overcome my frustration.

To make matters worse, the software connection issues have deteriorated over the past year or so.

Virtually every-time I try to play music or a podcast over my home system, I have to waste time plugging and unplugging devices (I have 11 devices), rebooting the router, signing in/out and deleting/reinstalling the app, etc.  At least in the past, if I had sufficient time to waste, I was able to get the damn system to work. Since the new app update, FUGGEDDABOUDIT; no connection, 11 paperweights plugged in and wasting energy.

Sonos how about some support?

Agreed the new app just so sucks on so many front. I’ve given up on it. I came here to see if I could find work around for this and other issues I have and was amazed how many others are having even more. Issues. It was good while it lasted. 
 

What happened to the bass and treble settings and sub reference levels?!?!?!?

Agree 100%. Half of my speakers fail to load in the app. I'm met with error after error when trying to play music and playlists on my services. It's slow, clunky and confused. Who the hell do I have to contact to demand that they sort this out, revert to the previous imperfect but functional app, or demand a refund and/or threaten legal action towards a company which will happily take my money but then render their products unusable?

Does the management really hate us, the customers? Take a sabbatical! Since the days Sonos wanted to shut down functional speakers of the first generation with a new app and “generously” wanted to give us a “discount” of 30% to buy new ones (sustainability - or how do we call hypocrisy nowadays?) I have totally lost every confidence in this company and never bought a speaker anymore. This non-app is the next full strike against us. Except the insignificant Roam this new version does not even find the devices. Yes, science!

It’s gotten so bad ….

My outdoor speakers started playing on their own at 10:30 at night  

Opened the app

Couldn’t connect

Only way I could turn them off was to pull the plug  

May be an omen for Sonos, fix it or everyone will Pull the Plug 

Do the right thing Sonos - sort this out as this is not acceptable ! Who is responsible for this massive mistake you have destroyed so much good faith. Has to be one of the biggest corporate own goals of all time.

Is there anyway to roll back to the old version?