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Trending Lyricist I
May 10, 2024

New SONOS iOS app (May 2024) is TOTAL RUBBISH!!

  • May 10, 2024
  • 289 replies
  • 13137 views

The New Sonos iOS app is absolutely terrible. If you haven’t upgraded yet please please don’t. There are so many missing features and bugs to boot. It looks like an pre-Alpha version of software rushed to market without being properly tested or checked.
PLEASE PLEASE  PLEASE Sonos bring back the S2 app for download on the App Store. If I could downgrade I would do it in a heartbeat. I’m a long time user and fan of Sonos products but frankly this is a big miss a disaster. This new app is almost unusable. This is Sonos’s Windows Vista moment. 
Please listen to your users Sonos, negative feedback is everywhere now. Please give us back the S2 app whilst this one goes back to the drawing board or perhaps the trash can.  

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289 replies

Lyricist I
May 17, 2024

Thanks to this new update, I can’t controll my Bass without something like 5 clicks (rather than 2) and every time I try to play music it starts playing on my tv first, or at least pausing it, much to the annoyance of anyone watching the tv at the time. I work in tech in product and I am astounded by how poor this app update is. Consider some new hires for your app team please. We spent thousands on our system and they are actively frustrating to the whole family now. I should caveat that I didn’t exactly love the old app either, it was flawed, but at least most of the time when I checked a room and said I want to play it in this room, it listened, instead of always ignoring my selection and playing in my media room.

Lyricist I
May 18, 2024

Hi all, I *desperately* want to get the old app back, but the only choices I see when I look at APK mirror are Android ones.  How do I do it if I have an Apple iphone XR?  Thank you.

Lyricist II
May 18, 2024

Agree. Terrible few days with this app. VERY frustrating!!!

Lyricist I
May 18, 2024

My Sonos app made me update this morning and it’s so terrible. I use Amazon music service and it only allows you to shuffle 100 tracks or less on your playlist. I have playlists that hundreds on songs that I can’t even select to play. What’s the good of that! I also cannot get the Sonos voice control to work at all. I realize there are always problems launching new things but these seem pretty basic for a music/speaker app. I’m an iPhone user as well. Maybe later I’ll try to uninstall reinstall the app to see if that improves anything. But please Sono fix these issues ASAP. We pay too much for these speakers not to be able to use them properly. 

Lyricist I
May 18, 2024

The New Sonos iOS app is absolutely terrible. If you haven’t upgraded yet please please don’t. There are so many missing features and bugs to boot. It looks like an pre-Alpha version of software rushed to market without being properly tested or checked.
PLEASE PLEASE  PLEASE Sonos bring back the S2 app for download on the App Store. If I could downgrade I would do it in a heartbeat. I’m a long time user and fan of Sonos products but frankly this is a big miss a disaster. This new app is almost unusable. This is Sonos’s Windows Vista moment. 
Please listen to your users Sonos, negative feedback is everywhere now. Please give us back the S2 app whilst this one goes back to the drawing board or perhaps the trash can.  

This update is total garbage.

I’ve rebooted my router, reg=booted my devices, and 2 can share the same music, and the other sometimes runs only by itself!

Sonos, bring back the old iOS app for now!

 

Lyricist I
May 19, 2024

The new app is total rubbish. 

Lyricist I
May 19, 2024

I agree totally.  Fortunately I found a suggested alternative that I just tried and it works great for me. The app is “SonoPad” and cost $5.00 and certainly worth it. Unfortunately it's made only for iPad and not iPhone or Mac PC. I primarily use my iPad so it's fine with me. If others are interested I highly recommend it.  It may take a while to get to know it but it connects to my NAS with ease.  Love it.

Lyricist I
May 19, 2024

The new app is rubbish. I mostly stream from my NAS drive. The new app cannot hold a shortcut to the NAS, when I browse to it and go to scroll through the folders/ artists, it takes forever as there is no sidebar scroll to allow going quickly A to Z. Also when I choose a track in a folder it only plays that track and no others in the folder. I've abandoned using the app and now use a 3rd party streaming app, the only downside is my mobile needs to be constantly on for this to work. 

Contributor I
May 19, 2024

Use this link for android 

https://d.apkpure.com/b/APK/com.sonos.acr2?versionCode=780151031

Thank you so much! you are a life saver !!!! I am back to the last version and everything works again!!!!! 🙏🙏🙏

Flattliner
Enthusiast II
May 19, 2024

I agree totally.  Fortunately I found a suggested alternative that I just tried and it works great for me. The app is “SonoPad” and cost $5.00 and certainly worth it. Unfortunately it's made only for iPad and not iPhone or Mac PC. I primarily use my iPad so it's fine with me. If others are interested I highly recommend it.  It may take a while to get to know it but it connects to my NAS with ease.  Love it.

The iPhone version is called “SonoPhone” and also works seamlessly with NAS on local networks. Their sales must be booming! Shame that SonoPad only does landscape orientation (so far as I know).

SONOS: Great hardware, terrible software.