Skip to main content
ArboriaSound
Trending Lyricist I
May 10, 2024 7:37 AM UTC

New SONOS iOS app (May 2024) is TOTAL RUBBISH!!

The New Sonos iOS app is absolutely terrible. If you haven’t upgraded yet please please don’t. There are so many missing features and bugs to boot. It looks like an pre-Alpha version of software rushed to market without being properly tested or checked.
PLEASE PLEASE  PLEASE Sonos bring back the S2 app for download on the App Store. If I could downgrade I would do it in a heartbeat. I’m a long time user and fan of Sonos products but frankly this is a big miss a disaster. This new app is almost unusable. This is Sonos’s Windows Vista moment. 
Please listen to your users Sonos, negative feedback is everywhere now. Please give us back the S2 app whilst this one goes back to the drawing board or perhaps the trash can.  

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    289 replies

    Show previous replies
    Makismom
    Contributor I
    May 16, 2024 8:22 PM UTC

    This new app is a total cluster.    Multi-room speaker selections and volumes are not working.  My favorite stations are now in completely random order!   You seriously could not even give us an alphabetical sort option?!!   This is unbelievably clunky and so disappointing…. And my Boost is now useless, sigh.   I have loved Sonos, but this is egregious… 

    Translate
      Jdunlapmd
      Lyricist I
      May 16, 2024 10:55 PM UTC

      Truly one of the worst tech rollout disasters EVER!

       
        

      Translate
        Pellucid
        Avid Contributor II
        May 17, 2024 4:15 AM UTC

        I am unable to use my Move or Roam for some reason on the updated app.  When I select them, I get “Unable to connect at this time, please try later”

        Translate
          Samantha123
          Lyricist I
          May 17, 2024 3:22 PM UTC

          I don’t normally do reviews or write on blog boards but I had to add to this thread to support that this app update is terrible. It’s wonky at best, frustrating on every level and has a mind of its own. Sometimes won’t turn off or on and the volume doesn’t work half the time. It’s not user friendly anymore. And my friends and neighbors that use Sonos agree. It’s making me consider a different system all together for my home (I currently have about 4 or 5 Sonos products). 

          Translate
            CarbonTrader
            Lyricist II
            May 17, 2024 3:28 PM UTC

            Just done the update to iOS app build 80.00.08

            This small update brings Alarms back and it has allowed me to connect to my system.

            Hope they’re working this weekend closing the gaps.

            Small progress better than none!

            Translate
            Briraven
            Lyricist I
            May 17, 2024 3:46 PM UTC

            Can someone from Sonos please reply to this thread and update us all with what’s going on at HQ ref this disaster of an app update . Thank you 

            Translate
              lallu
              Lyricist II
              May 17, 2024 4:02 PM UTC

              Sonos, you need to fix this update or even do a rollback. I had a working system until this update. This is intolerable and makes me wonder if I should move away from Sonos to another working system. Fix this problem now!

              Translate
                LazyBadger
                LazyBadger
                Renowned Enthusiast I
                May 17, 2024 4:56 PM UTC

                Can someone from Sonos please reply to this thread and update us all with what’s going on at HQ ref this disaster of an app update . Thank you 

                I’m pretty sure I read somewhere that they dont monitor this community.

                Another stupid error

                Translate
                  Airgetlam
                  Airgetlam
                  May 17, 2024 5:15 PM UTC

                  According to this post, and this FAQ article

                  • Screen reader for visually impaired customers: May 21
                  • Adding and editing alarms: May 21
                  • Adding to queue and playing next: early June
                  • Sleep timer: mid-June
                  • Local music library search and playback: mid-June 
                  • Update Wi-Fi settings: mid-June

                  My understanding is that both that post, and the FAQ article, will be updated as needed.

                   

                  Translate
                  Bruce
                  LazyBadger
                  LazyBadger
                  Renowned Enthusiast I
                  May 17, 2024 5:25 PM UTC

                  According to this post, and this FAQ article

                  • Screen reader for visually impaired customers: May 21
                  • Adding and editing alarms: May 21
                  • Adding to queue and playing next: early June
                  • Sleep timer: mid-June
                  • Local music library search and playback: mid-June 
                  • Update Wi-Fi settings: mid-June

                  My understanding is that both that post, and the FAQ article, will be updated as needed.

                   

                  But that still doesn’t excuse that all these things were working before, “We’ve updated your app but it wont actually work a month or two”

                  Not really a great idea is it?

                  Translate
                    Show more replies
                    Terms & ConditionsAccessibility statement