New SONOS iOS app (May 2024) is TOTAL RUBBISH!!

Downloaded the recent update not realizing it was so expansive.   I am totally dead in the water.  My system is completely unusable.  For the first few moments after the install I had music coming on and going off in multiple rooms at very loud volumes with absolutely no control.  I had music playing from Pandora stations I had never visited.  Total catastrophe.  Now I have a bunch of expensive Sonos equipment that was professionally installed that, at the moment, is pretty much worthless.  All I have seen on this thread is complaints with no real solutions offered by Sonos.  

What I could experience of the user interface in the chaos of trying to reign in my out of control system did not impress me.  Not very user friendly. 

Is there any way to return to the previous version of the system while it gets sorted out??

Agreed, Absolute rubbish. I am joining this to show solidarity and outrage. SONOS executives need to announce the errors and roll back the app ASAP, not sit in silence behind the ether of the internet. Get on with it ! Apologise, retract, and move forward!

What are Sonos thinking? This new App is abysmal. What an absolute shambles. The last App was really good. Why make it hundred times worse?

Sonos, will you revert to the previous S2 version, my sonos systems are totally nonfunctioning!!!

Sonos is stonewalling and denying that anything is wrong. This will be a HUGE CLASS ACTION LAWDUIT that will certainly bankrupt SONOS

I agree. It’s dysfunctional and clunky. I have a soundbar and it keeps defaulting to it for playing music, which is never used.

The aesthetics are troublesome and too busy, there’s no elegance. I should have never updated to this newer version. Can we get the old S2 back with the regular search?

I’ll join the party here. The new app isn’t just woeful in terms of how you navigate it and the UX, but I’m actually only able to play music in one room. Attempting to change the room does nothing. That’s a critical flaw that renders several of my speakers completely redundant.

So I’m sat in my office today listening to music through my MacBook Pro, pondering the alternatives.

Not good Sonos.

I have been installing Sonos since 2006 as it has been the best product in its category since its inception. Many other brands have come and gone or are still hanging around like a bad smell but Sonos has always remained the leader until now….. I’m lost for words. I have 4 ports. And a couple of amps to put into a customers house next week and I’m strongly considering of asking for a refund from Westan (Australian Distributor). I have had Sonos at home for the last 15 years and have used this as my selling point but now I can’t push this product as the update has completely ruined the usability of the product. Something needs to be done about this ASAP, I’m really irritated to say the least……….

This new app is an absolute piece of garbage!  No point mentioning all of the bugs, they’ve been mentioned above.  Everyone please let Sonos know what a sh**** move this was!!!!  I used to be a Sonos fan, now I’ve turned into a Sonos hater.

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