Trending Lyricist I

New SONOS iOS app (May 2024) is TOTAL RUBBISH!!

Forum|Forum|2 years ago
May 10, 2024
289 replies
13138 views

The New Sonos iOS app is absolutely terrible. If you haven’t upgraded yet please please don’t. There are so many missing features and bugs to boot. It looks like an pre-Alpha version of software rushed to market without being properly tested or checked.
PLEASE PLEASE PLEASE Sonos bring back the S2 app for download on the App Store. If I could downgrade I would do it in a heartbeat. I’m a long time user and fan of Sonos products but frankly this is a big miss a disaster. This new app is almost unusable. This is Sonos’s Windows Vista moment.
Please listen to your users Sonos, negative feedback is everywhere now. Please give us back the S2 app whilst this one goes back to the drawing board or perhaps the trash can.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

U

User302029

Contributor I

I like the new app! I think it works very well. My alarms are easy to find and change, I’m having no problems controlling volume, I’m easily able to group the speakers. I was having all these problems with the old app, but the new app works perfectly. I like it so much, that I decided to buy the headphones as well.

A

ArboriaSoundAuthor

Trending Lyricist I

I like the new app! I think it works very well. My alarms are easy to find and change, I’m having no problems controlling volume, I’m easily able to group the speakers. I was having all these problems with the old app, but the new app works perfectly. I like it so much, that I decided to buy the headphones as well.

Do you work for Sonos????

4

4ADad

Lyricist I

The New Sonos iOS app is absolutely terrible. If you haven’t upgraded yet please please don’t. There are so many missing features and bugs to boot. It looks like an pre-Alpha version of software rushed to market without being properly tested or checked.
PLEASE PLEASE PLEASE Sonos bring back the S2 app for download on the App Store. If I could downgrade I would do it in a heartbeat. I’m a long time user and fan of Sonos products but frankly this is a big miss a disaster. This new app is almost unusable. This is Sonos’s Windows Vista moment.
Please listen to your users Sonos, negative feedback is everywhere now. Please give us back the S2 app whilst this one goes back to the drawing board or perhaps the trash can.

Agreed! I will be having a marketplace fire sale of all my Sonos products if they don’t bring back the functionality I enjoyed in the previous version. Mainly, the add to queue function.

Airgetlam

Why is it that anyone who has an opposing view must be working for Sonos?

As far as I’m aware, any Sonos employees are required to identify them as such in their user data. At least, that’s what I recall from reading the terms and conditions of the use of this forum.

This is, after all, a community forum. Anyone’s perspective should be allowed, whether it agrees with your perspective or not. As long as the post is in accordance with the T&Cs.

Bruce

S

Souser23

Lyricist II

I like the new app! I think it works very well. My alarms are easy to find and change, I’m having no problems controlling volume, I’m easily able to group the speakers. I was having all these problems with the old app, but the new app works perfectly. I like it so much, that I decided to buy the headphones as well.

Yeah it’s so great. I love not being able to add or remove songs to the queue. It’s so nice that now I just have to manually play another song once the first song is over. Just love it. Did you catch my sarcasm! Multi room volume is clumsy, songs randomly stop playing. I’m amazed that the CEO is standing behind this update. He should be furious. Anyone have suggestions on a good Sonos replacement. Currently have 9 zones.

A

ArboriaSoundAuthor

Trending Lyricist I

Why is it that anyone who has an opposing view must be working for Sonos?

As far as I’m aware, any Sonos employees are required to identify them as such in their user data. At least, that’s what I recall from reading the terms and conditions of the use of this forum.

This is, after all, a community forum. Anyone’s perspective should be allowed, whether it agrees with your perspective or not. As long as the post is in accordance with the T&Cs.

Posts with gushing praise are suspect considering the overwhelming facts pointing the other direction.

Airgetlam

Even if it were gushing praise, and not sarcasm, that doesn’t mean the user should be identified as a Sonos employee, which implies discrimination on your part, since it means Sonos employees are ‘lesser’ in your view.

‘Overwhelming facts’ seem to be, based on what I’ve been reading, and experiencing, subjective. Many people seem to be having issues, others, often less vocal, seem not to be.

Accusations of ‘shilling’ are never welcome on a community. I saw no evidence of that user asking if you worked for a competitor to Sonos, based on your posts of issues you are experiencing. Only a comment suggesting they were not experiencing the same as you. Which has no effect on your issues, merely states that they aren’t experiencing them.

Bruce

A

ArboriaSoundAuthor

Trending Lyricist I

Even if it were gushing praise, and not sarcasm, that doesn’t mean the user should be identified as a Sonos employee, which implies discrimination on your part, since it means Sonos employees are ‘lesser’ in your view.

‘Overwhelming facts’ seem to be, based on what I’ve been reading, and experiencing, subjective. Many people seem to be having issues, others, often less vocal, seem not to be.

Accusations of ‘shilling’ are never welcome on a community. I saw no evidence of that user asking if you worked for a competitor to Sonos, based on your posts of issues you are experiencing. Only a comment suggesting they were not experiencing the same as you. Which has no effect on your issues, merely states that they aren’t experiencing them.

Why do you feel the need to defend the user so much. Opinions are fine and welcome but clearly an impartial observer would see this one does not fit in, at least is response to this thread. You should well know the manipulation of forums and reviews that occur on the internet and that it is rampant. So do you agree with the praiseworthy opinion or are you just trying to muddy the waters here of frustrated users who have legitimate grievances.

Airgetlam

I’m trying to defend less vocal users against being ‘shouted down’. Just because other opinions are expressed doesn’t change the value of either side. Especially on a community forum.

Bruce

A

ArboriaSoundAuthor

Trending Lyricist I

No shouting here Bruce.
Are you a user ? Tell us your experience. We dont need lectures on virtue from you.

Show more replies

Sign up

Login to the community