New SONOS iOS app (May 2024) is TOTAL RUBBISH!!

I literally told a friend this last night when he said he wanted to buy one.

SO STUBBORN. 

DONT BUY SONOS

WE ARE ONLY VOCAL MINORITY

https://www.channelnews.com.au/sonos-goes-from-bad-to-worse-as-analysts-question-future-plans-including-headphone-market-entry/

WE ARE ONLY VOCAL MINORITY

 

I don’t think this guy Spence actually uses the product. Any rationally minded user would have to see this as a huge step backwards. Seems to me they rushed the new app out half baked for the very reason that they wanted to launch the overpriced headphones which won’t work with the old app. So disappointing. It’s spoiled the whole thing. At the very least they could relaunch the old app as the “classic” version and keep the new app if they are so arrogant about it being so wonderful. 

WE ARE ONLY VOCAL MINORITY

 

I don’t think this guy Spence actually uses the product. Any rationally minded user would have to see this as a huge step backwards. Seems to me they rushed the new app out half baked for the very reason that they wanted to launch the overpriced headphones which won’t work with the old app. So disappointing. It’s spoiled the whole thing. At the very least they could relaunch the old app as the “classic” version and keep the new app if they are so arrogant about it being so wonderful. 

Obviously a downgrade.

DONT BUY SONOS

The vocal minority seems to be getting bigger every day as more people are impacted by the new app.

It will be interesting to see how many Roam 2 and Ace customers have connection issues.

I would imagine that making sure these customers don’t have issues will be the Sonos priority for the next 2-3 weeks.

I don’t think an update is the answer. This useless app has to be withdrawn and everyone allowed to go back to using the SONOS 2 App which was great!! 

This new app doesn’t work and wasn’t properly tested before release.  I can no longer access my arc speaker, both subs and both Five speakers.  I can however use both Move speakers.  The missing hardware is not being recognized when I try to reconfigure them.  It’s as if we’ve been hacked.  

Content simply will not play with the new iOS app. 
 

I have favorite SiriusXM channel saved and tapping any of them to play results in the play icon just spinning then an error message it cannot play. Yet, if I press the physical play button on the speaker it plays the last stream listened to which happens to be a different SiriusXM channel, so there service isn’t down. 

I am having to use Alexa to control content on my speakers while the app doesn’t work. 
 

Surely, Sonos is better than this. 
 

PS, attempts to have an online support chat show folks available, but as soon as I try, it says no one is available and to contact during normal business hours. I am trying during normal business hours. 
 

What happened to you, Sonos?