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EWN100
Contributor I
May 13, 2024
Answered

New SONOS App - very poor - limited Spotify Playlists?

  • May 13, 2024
  • 56 replies
  • 3893 views

Hi, as many others have also posted about the poor quality, functionality, and poor look and feel of the new App.  Clearly its not popular and has been hurried through, and/or not very well thought out from a ‘real user’ perspective.

SONOS, please supply a rollback option to S2 ASAP!

Also, can any other iOS users confirm that if subscribed to Spotify, then the number of Playlists appear to be limited via the new SONOS App.  I have a couple of hundred playlists in Spotify, these used to show in the S2 app with no issue, the new App only seems to show around 30 Spotify Playlists in my SONOS Playlist library.  Can anybody confirm this is an issue too?

Come on SONOS, please sort this mess out ASAP!!!

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    Best answer by scot34

    Same problem. Solution: Use the Spotify app to see and play your music on the Sonos platform. Just click the speaker icon/box on the music bar in the Spotify app and select your Sonos network and problem solved. Selected music playing will display on the Sonos app as before when playing.  

    56 replies

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    controlav
    controlav
    Lead Maestro
    May 31, 2024

    Is there a way to just convert my existing Sonos Play:1 speakers & Sonos Connect to Bluetooth devices (bypass any Sonos software)??

    LOL open them up, solder in a Bluetooth chip and antenna, hack the firmware to add a Bluetooth driver, job done. Should take about 15 minutes. /s

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    youlaughatme
    Contributor I
    May 31, 2024

    I have the same problem. 
    Wont load any of the albums I have saved either. 
     

    Its not even worth lodging a ticket is it? *sigh*

    meinfinger
    Lyricist III
    May 31, 2024

    Started 10 days ago…….still no response. Sonos is sucking bad

    youlaughatme
    Contributor I
    May 31, 2024

    I was just on with chat. No help, they want to do a remote session. I figure this is a known issue and they won’t be able to offer any insight. 
    I will say the agent on chat was very nice though, can’t complain about that  

    jrusso
    Lyricist II
    May 31, 2024

    I noted that SOME of my playlists had appeared as a subcategory of Sonos Favorites. However, this happens only sporadically. Even when they show up, not all of my years-in the-making playlists appear. While a hopeful sign has surfaced (that the playlists appear even occasionally), why did we have to experience this at all? Clearly, this software was rolled out long before it was ready.

    meinfinger
    Lyricist III
    May 31, 2024

    you would think that they would have an app that works somewhere around their office. That is just crazy. 

      KY Music Lover
      Lyricist I
      June 8, 2024

      I have to agree the new app is not good.  Hard to use, glitchy, and generally poorly designed.  Come on Sonos, we expect more from you !!!!

       

        Barry_21
        Lyricist III
        June 9, 2024

        So Spotify playlists (whether in a Spotify subfolder or not) seems to be limited to a total of 50 (yes I did count it) and is based on most recently created nto last used.  As I have 121 lists with some of my more popular ones being the oldest they cant be played from the Sonos app.  I appreciate you can cast them from the Spotify app but you miss out on some of the Sonos functionality and why should I now have to do that when before it was all workable from the previous app.  Personally I do like the new UI but without some of the basic functions it really isnt good enough, not when people have spend thousands of pounds on their systems.

          meinfinger
          Lyricist III
          June 9, 2024

          Something IS wrong. Sonos has previous apps that they could put back out there so we 

          can get back to our business I am not sure why they do not do this immediately. Almost criminal.

          What is their reasoning behind something that has “usually” worked. The only times I have had trouble

          with their apps is when they dick with things. Shutting down peoples systems “unless” you update

          is just not right. 

            Brishan0329
            Lyricist I
            June 9, 2024

            I have invested thousands and thousands of dollars in this system despite preferring the sound of Bose, simply because Sonos software was so much easier and user friendly. They have absolutely trashed my system with these later software updates that causes me nothing but frustration every time I try to listen music now 

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