New Sonos App Update Sucks Massively

Agree 100% - this update sucks. The app is extremely slow and non responsive. The setting/volume adjustments and changes made - if you’re lucky - take several seconds to occur… or the app will simply move back to prior setting like it has been hacked… 😩

Sonos has taken an app that worked well 85% of the time to one that is virtually unusable. I was looking at upgrading to the newest speakers (x8) but now considering dumping the system and going with something else if this isn’t resolved quickly.

I just want this crap fixed and sell my whole sonos system.

I couldnt sell something that is not working

New update doesn’t work at all. Every single button takes 3 seconds to load, the app is super glitchy ALL the time and there’s no queue function??? I can only replace the queue, there’s literally no function to edit the queue. 

I had some limited functionality after spending 90 minutes with tech help in the Philippines. Changing speakers in the app did not work. It kept reverting to the previous speaker configuration. It took about 15 minutes to locate  my music library when 2ft from the router.  Today the iPad app won’t even open. What a worthless piece of crap.

Congratulations Sonos, you destroyed my ability to listen to music. Good luck selling your hardware!

Agreed.  Remote speakers not connected.  Looks like they want us to play music through them.  Hate it.  Calling sound guy to remove and switch to another brand.

The new update is awful. Couldn’t leave well enough alone. It used to work great. Now all sorts of issues. PLEASE FIX.

This app update is causing so much unnecessary stress! Spent hours of time trying to get the system on line at the office. STILL NOT WORKING! Perhaps moving to amazon products is the answer. I have a giant investment in these speakers 15 speakers and all the hardware. Unreal

I continue to be astonished by how bad the “new” Sonos app is.  Every time I change the speaker configuration it reverts back to the speaker previously selected. It won't play the selection I have selected from my music library (if I can find it. I seems to appear and disappear). If I mange to get something to play (usually  takes 5-10 minutes) it shows that something else is playing. It plays in rooms I have not selected and won't play where I want it to play.

Who in their right mind would release this piece of crap and call it “improved”. It doesn’t do anything that the previous app could do with ease. The few functions it seems to have are poorly executed and painfully slow. I don't want to talk to the app. I want it to work. If I want to stream Spotify, I’ll use the Spotify app. After 10-15 years of use, you have killed Sonos. It is dead in the water.

It’s like they accidentally rolled back to some dev UI from 15 years ago. It’s terrible. I will actually replace my Sonos hardware rather than keep using this terrible interface.

There is no quick way to scroll to a particular band in my library

Using the volume slider is horrible as your finger covers the position and there’s no longer a numerical value for reference. On a phone if I want to make a minor adjustment I can’t even tell if I’m raising or lowering the volume as I twist my finger slightly to try and move the slider