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linbox
Avid Contributor I
May 9, 2024
Question

New Sonos app update sucks! How can I down grade again

  • May 9, 2024
  • 91 replies
  • 10123 views

I just upgraded to the new version of the app.

 

I understand that it usually takes some time to get used to it. But my major way of listening to music is my local library. Not only can I not fast forward to where I need to go → used to be type a letter and you are there

Nor can I not search the library anymore.

Until you have this changed back or fixed please tell me how to downgrade the software

I’m a sonos user for more than a decade and I have thousands of dollars invested. Please let me use my music system again!!!!

 

Sonos does not need to look like Spotify!

 

 

 

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    91 replies

    Show previous replies
    floresep
    floresep
    Enthusiast I
    May 20, 2024

    If you want to prevent the app update from loading on your devices:

    Turn off automatic updates

    iOS:

    https://www.lifewire.com/turn-off-auto-update-iphone-5206079 

     

    Android:

    https://www.lifewire.com/turn-off-automatic-updates-on-android-5192496#toc-how-to-turn-off-automatic-app-updates-on-an-android-phone 

    (Scroll a bit further to next section titled "Stop Automatic Updates for Specific Apps")

    yololandry
    Lyricist I
    May 23, 2024

    Agree. The update is awful and painful.. aside from other issues already identified, I have multiple groups of speakers in various locations throughout my home. It is now difficult to navigate through them.
     

    I hope they are seeing these posts and are responsive. I haven’t seen anything yet.

      Maerzy
      Lyricist I
      May 26, 2024

      Please go back to last revision, I can’t even use my system… 4 Sonos speakers a roam a move 2 sound bars not even usable!! Wasted money!!!! I bet the so called people that thought they were improving the app DON’T EVEN USE IT AT HOME… if it ain’t broke no need to  fix it.. WTF?!

        jffinn
        Lyricist I
        May 27, 2024

        just adding my name to those that are abandoning Sonos.  nothing but problems since last two updates; this recent one seals it.  worst system; worst customer service; worst app update in history

        done

          sleight
          Enthusiast I
          June 1, 2024

          Here’s what the “improved” Sonos iPad app looks like:

           

            Dan Steel
            Contributor I
            June 2, 2024

            I completely agree that Sonos have totally ruined the user experience for all, just crazy. I have 2 questions, one, if you move away from Sonos what are alternatives? What else is better! And does anybody know a thread for downgrading back to the app that worked!! ?? 

              4jdf
              Lyricist I
              June 6, 2024

              Help!!!

              Weith the new app, we cannot get our Arc to connect to the subwoofer and our other speakers.

               

              This is awful.  We are a Sonos house and this has killed it…does anyone have updates for IOS?

               

              Thanks

              BrianJG
              Enthusiast II
              June 6, 2024

              Still cannot play local music library - error 913 every time I try to add it.

              Web app will not play anything or connect to my devices.

              Tried to downgrade to an older controller and it says my system is not compatible. 

              Ability to add local music libraries has gone from mid-June to sometime in July now. 

              This is such a joke. Amateur hour. 

                stevepow
                Prominent Collaborator I
                June 6, 2024

                I completely agree that Sonos have totally ruined the user experience for all, just crazy. I have 2 questions, one, if you move away from Sonos what are alternatives? What else is better! And does anybody know a thread for downgrading back to the app that worked!! ?? 

                Intermediate solutions:

                • Plex Server - for music library
                • SonoPad / SonoPhone for iOS controller.  It works about as well as the S2 controller
                • Android rollback to S2 controller - search for it
                • Desktop app so far still works

                Alternatives:

                • Bluesound
                • Roon
                • Wiim
                • Heos
                • ...
                  phoward999300
                  Enthusiast II
                  June 6, 2024

                  Still cannot play local music library - error 913 every time I try to add it.

                  Web app will not play anything or connect to my devices.

                  Tried to downgrade to an older controller and it says my system is not compatible. 

                  Ability to add local music libraries has gone from mid-June to sometime in July now. 

                  This is such a joke. Amateur hour. 

                  July!?!??!! Two months to rectify poorly rolled out app!? Wish I could afford to replace all Sonos products with something else but I sure won’t be replacing when they stop working. Destroyed any brand loyalty 

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