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Avid Contributor I
May 9, 2024
Question

New Sonos app update sucks! How can I down grade again

  • May 9, 2024
  • 91 replies
  • 10123 views

I just upgraded to the new version of the app.

 

I understand that it usually takes some time to get used to it. But my major way of listening to music is my local library. Not only can I not fast forward to where I need to go → used to be type a letter and you are there

Nor can I not search the library anymore.

Until you have this changed back or fixed please tell me how to downgrade the software

I’m a sonos user for more than a decade and I have thousands of dollars invested. Please let me use my music system again!!!!

 

Sonos does not need to look like Spotify!

 

 

 

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91 replies

Enthusiast II
June 6, 2024

Still cannot play local music library - error 913 every time I try to add it.

Web app will not play anything or connect to my devices.

Tried to downgrade to an older controller and it says my system is not compatible. 

Ability to add local music libraries has gone from mid-June to sometime in July now. 

This is such a joke. Amateur hour. 

July!?!??!! Two months to rectify poorly rolled out app!? Wish I could afford to replace all Sonos products with something else but I sure won’t be replacing when they stop working. Destroyed any brand loyalty 

The CEO is out there saying that we’ll learn to love the new app, and these are just growing pains. It’s more like phantom pains after an amputation because we have lost so much basic functionality. So out of touch.