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linbox
Avid Contributor I
May 9, 2024
Question

New Sonos app update sucks! How can I down grade again

  • May 9, 2024
  • 91 replies
  • 10123 views

I just upgraded to the new version of the app.

 

I understand that it usually takes some time to get used to it. But my major way of listening to music is my local library. Not only can I not fast forward to where I need to go → used to be type a letter and you are there

Nor can I not search the library anymore.

Until you have this changed back or fixed please tell me how to downgrade the software

I’m a sonos user for more than a decade and I have thousands of dollars invested. Please let me use my music system again!!!!

 

Sonos does not need to look like Spotify!

 

 

 

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    91 replies

    Show previous replies
    Danno Dapter
    Contributor I
    May 13, 2024

    Sonos update is a disaster. My playlists are all gone. Had company over so only tried restarting everything which did no good. Figured I'd just grab some albums and put them in the queue. Nope. You can only play an album, a song or all albums from an artist. The play now or play next and add to end of queue options are all gone. The update has taken away everything I use it for. 

      macali
      Lyricist I
      May 13, 2024

      New Sonos app is making listening miserable. Clicking play or pause has a 10 second delay. I’m just air playing to speakers and not using the Sonos app. Sonos needs to fix this asap!

        Bumper
        Bumper
        May 13, 2024

        Even worse…. Beta testing basically never happened for this version. Last beta closed a month or so ago and it for sure wasn’t this version. 
         

        it is an Interesting developer choice for sure. And frustrating for the beta community who donates their time to provide feedback….. for what?!

        🤦🏻

        Do tell more. Is this version actually worse than the last beta? 

        DMcGrew
        Lyricist I
        May 13, 2024

        Wow. Just wow. What the heck is going on at Sonos? One of the main reasons I purchased their amps is for the App. The App is virtually unusable to me now. Are their developers a bunch of 13 year olds with no supervision? Who ever was behind this disaster should be released and replaced immediately. As a software developer for 40 years you don’t roll out an update with this many problems and then plan to fix them later. You test and fix them offline and when you are sure they work then you deploy the update. This screwup is epic. 

          Smass
          Lyricist I
          May 13, 2024

          For iOS you can get the old app back if you use an old iOS device that hasn’t been updated for a while. I just did it on an old iPad that will no longer take iOS updates. 
           

          I think you have to have at least iOS 16 running for the Sonos update so if you’ve got something older then you should get the option of downloading the previous ‘gold’ app from the App Store 

          Clugston
          Lyricist III
          May 14, 2024

          Please please please Sonos, just allow us to roll back to the previous app.

            Ronmac13
            Lyricist III
            May 14, 2024

            This is not a question of getting “used” to a new app.  This so called upgrade actually lost functionality.  No ability (from what I’ve seen) to manage alarms on the android mobile app.  You can manage alarms on the desktop it seems.  

            There is no volume percentage displayed, only a slider.  This can be probematic in a business setting.  I would love for people to post detailed instructions for how to go back to the previous version.  This is very disappointing.  SONOS MAKE THIS RIGHT!  

             

             

            Deliberate act against the customer base 

            Nonamenoone
            Lyricist I
            May 14, 2024

            I hate this new app. Seriously no alarm function? Why the f did they not say that with downloading the new app that key functionality would disappear. Hate this! 

              misty_1
              Contributor II
              May 15, 2024

              A new S2 update was released today. I don’t know if that update will somehow give me the new version of Sonos, which I absolutely don’t want because I have over 30K songs in my music library so a lot of listening is done from there. Or if it’s a harmless S2 update. Does anyone know?

              phoward999300
              Enthusiast II
              May 15, 2024

              Just found Sonos S1 Controller in Apple App store

              https://apps.apple.com/gb/app/sonos-s1-controller/id293523031

              wants me to downgrade all products which I might try when I have time. Want to make sure it’ll find my music library on NAS first though. Spent hours on this so far, shouldn’t need to after the amount of money invested. 

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