Avid Contributor I

Question

New Sonos app update sucks! How can I down grade again

Forum|Forum|2 years ago
May 9, 2024
91 replies
10123 views

I just upgraded to the new version of the app.

I understand that it usually takes some time to get used to it. But my major way of listening to music is my local library. Not only can I not fast forward to where I need to go → used to be type a letter and you are there

Nor can I not search the library anymore.

Until you have this changed back or fixed please tell me how to downgrade the software

I’m a sonos user for more than a decade and I have thousands of dollars invested. Please let me use my music system again!!!!

Sonos does not need to look like Spotify!

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M

michaels63

Contributor I

Absolutely ridiculous that this “update” was even released. You’ve taken away the ability to play music from one’s own personal library. Why? Some of us prefer to not use streaming serves. Since I updated, the only service I have available to me is Sonos Radio. Seriously? What about my library? And where is the subsonic support? I’ve been with Sonos since the beginning (with the big clunky controllers) and with thousands of dollars invested. Is this the kind of service and system we customers can expect from now one? An app that is useless with only the most basic of functionality and mainly for streaming services. I can add Subsonic on the desktop app, but not the mobile app. Can someone tell my how to get this functionality back?

H

hicks2468

Contributor I

What I wrote to the CEO

This update is terrible. It may be the worst software update I’ve ever seen. I usually love the new and updated versions of apps and software, but what have you done?!? I like learning new things, but you broke my music software. Why???? I need to find a way to downgrade, because the new software is unusable. I’ll be using airplay 2 and buying different hardware until this is right. Look at the forums, everyone hates what your team has done. I don’t think I can buy another product if this is the trash you think is okay to release. Unbelievable!!

Horrible job, if you don’t fix it you should lose yours.

H

hicks2468

Contributor I

BTW there is a Sonos App Redesign AMA. it’s posted in the forums.

R

rhumphrey

Lyricist I

The new app has disconnected every sonos product I own. The only one still working is my play bar because it’s directly connected to the tv and router. My boost which has the other products connected to it is useless. Amazon music won’t play from any of my products now. If they don’t fix it soon I won’t purchase another item from them.

R

rbrown

Collaborator II

I've rolled back to previous version, total waste of time the new app

Get it here:

https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/

For any recent phone select v8a (as in 2016+)

M

Marcellus62

Contributor II

I've rolled back to previous version, total waste of time the new app

Get it here:

https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/

For any recent phone select v8a (as in 2016+)

Does anyone know if there’s a similar rollback option for iOS? I need it desperately.

R

RichardCliche

Lyricist II

I just took an hour getting all this info for others, and after hitting edit, I am told I can’t edit my own response… ugh.. trying again, but much shorter…

This is for Android Phones

Delete Sonos App: go to app info, force stop, clear cache, uninstall. You have to do this before trying to install older version.
Find out your CPU architecture/ABIs (armeabi-v7a or arm64-v8a) with Phone Info or similar app on phone under CPU or related tab in other app
Find old version of Sonos App: Use APKMirror (website through your phone browser, not the APKMirror App - that doesn’t work for this). Search SONOS and find version March 12, 2024 or earlier as you choose, just not anything from May. There are 2 variants, so choose the right one - either armeabi-v7a or, more likely for newer phones, arm64-v8a .
Download and approve install of the variant you downloaded (security will likely require that you choose to allow the install as it is a sideload (not through PlayStore). It’s a risk, but APKMirror has good rep and if you want an older version of SONOS App, unless and until they un-muck this up, it’s a chance I was willing to take.

You can get more help at Android Police Rollback Android Apps.

This worked for me without issues. Hope it helps others.

This worked for me...thanks!!

M

Matt723

Lyricist I

I just upgraded to the new version of the app.

I understand that it usually takes some time to get used to it. But my major way of listening to music is my local library. Not only can I not fast forward to where I need to go → used to be type a letter and you are there

Nor can I not search the library anymore.

Until you have this changed back or fixed please tell me how to downgrade the software

I’m a sonos user for more than a decade and I have thousands of dollars invested. Please let me use my music system again!!!!

Sonos does not need to look like Spotify!

Agree. Appearance does not trump functionality. The old app looked worse but worked better. A lot better.

T

twander1

Contributor I

It sucks! I use to rave about Sonos. Now I’m embarrassed to tell people I have Sonos. Fix it!

S

SoCalBruce

Contributor I

If you performed a manual backup of your iPad / iPhone onto a computer then you can restore the prior S2 (Gold) App.

The steps I used were:

Make sure your backup was done before the new (v 80, black) Sonos app was installed on your device;
Erase your iPad/iPhone and perform a restore from the backup on your PC;
Once the device restarted for the first time you need to immediately disable auto updates and downloads for apps (Settings, App Store). This is an important step otherwise you’ll get the new app installed again..
Let your device complete the app installs.

The process took about an hour but I’m happy now that I got the prior S2 app reinstalled..

Good luck.

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