Trending Lyricist I

Answered

New Sonos App Update Broke Amp Subwoofer Control

Forum|Forum|2 years ago
May 11, 2024
68 replies
2828 views

Really trying to understand if I'm doing something wrong here. But before I updated to the new Sonos app, I had absolutely no problems until now.

The new Sonos app completely broke the subwoofer on/off & subwoofer volume control I had for my Sonos Amp. Luckily my subwoofer has a lot of controls on it and I'm able to adjust the volume and the phase control directly on the subwoofer, but I absolutely need to have the ability to control that important function on the app.

Does anyone else have an issue controlling the on/off and volume control of your subwoofer connected to the Sonos Amp?

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Best answer by tbraset

Finally! The lates app update (80.04.04) seems to have fixed this issue. I now kan enable/disable, set sub-level and crossover from the app. I am using a third party active sub connected to the rca sub out on the Amp.

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D

dseling

Contributor I

I was chatting with sonos earlier on this. The sonos tech support guys said the previous amp sub controls are still there but relocated (read-hidden?) elsewhere under room settings. I tried following the instructions given but I still cannot find it. Maybe I am missing something here. Sonos should just publish the detailed software release notes so we can all understand the changes once and for all....

M

MikeAb

Lyricist III

I can access the controls (click the gear icon in the upper right side of the app, and then choose your amp in the system). The problem is that they just don’t work.

T

Tryan02

Trending Lyricist I

I can access the controls (click the gear icon in the upper right side of the app, and then choose your amp in the system). The problem is that they just don’t work.

I disagree I don't even have the controls. I believe it's because my amp and other products I have did not get the equipment updated needed to use the new app. I am betting I'll have to factory reset to reinstall to force the amp update.

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Bringthenoise

Lyricist III

Ok, I have disabled the sonosnet that my system was running on by disconnecting an Ethernet connection and running my entire system via my mesh network. This has completely corrected the stability issues. Still no sub controls. After getting off Sonosnet, I had to reconnect each Sonos device by hitting play on each unit and then needed to select something in the app to play. A bit tedious but big improvement in stability which is progress with this very messy update from Sonos.

T

Tryan02

Trending Lyricist I

Ok, I have disabled the sonosnet that my system was running on by disconnecting an Ethernet connection and running my entire system via my mesh network. This has completely corrected the stability issues. Still no sub controls. After getting off Sonosnet, I had to reconnect each Sonos device by hitting play on each unit and then needed to select something in the app to play. A bit tedious but big improvement in stability which is progress with this very messy update from Sonos.

What stability issue? I have had no issues but only use arc inputs. I did have to factory reset all my sonos products. To force the device updates I assume are for the new app.

B

Bringthenoise

Lyricist III

Ok, I have disabled the sonosnet that my system was running on by disconnecting an Ethernet connection and running my entire system via my mesh network. This has completely corrected the stability issues. Still no sub controls. After getting off Sonosnet, I had to reconnect each Sonos device by hitting play on each unit and then needed to select something in the app to play. A bit tedious but big improvement in stability which is progress with this very messy update from Sonos.

What stability issue? I have had no issues but only use arc inputs. I did have to factory reset all my sonos products. To force the device updates I assume are for the new app.

The stability issues that I was experiencing included delayed app availability, intermittent sound outages, occasionally each amp would stop playing and then resume playback on different sync timing. Also, streaming Apple Music would repeat songs and loop a short list. Volume adjustment and song/artist was not responding or updating. Super unstable prior to jumping off of sonosnet after this latest update and I never had an issue before since kinks were worked out at S2 release. Now it’s great from a stability standpoint. Ran both amps for my outdoor patio for about 8 hours today after making the change and no issues. Still no sub controls from lfe for phase and volume and no ability to turn off sub controls where I am not running a sub.

T

Tryan02

Trending Lyricist I

Ok, I have disabled the sonosnet that my system was running on by disconnecting an Ethernet connection and running my entire system via my mesh network. This has completely corrected the stability issues. Still no sub controls. After getting off Sonosnet, I had to reconnect each Sonos device by hitting play on each unit and then needed to select something in the app to play. A bit tedious but big improvement in stability which is progress with this very messy update from Sonos.

What stability issue? I have had no issues but only use arc inputs. I did have to factory reset all my sonos products. To force the device updates I assume are for the new app.

The stability issues that I was experiencing included delayed app availability, intermittent sound outages, occasionally each amp would stop playing and then resume playback on different sync timing. Also, streaming Apple Music would repeat songs and loop a short list. Volume adjustment and song/artist was not responding or updating. Super unstable prior to jumping off of sonosnet after this latest update and I never had an issue before since kinks were worked out at S2 release. Now it’s great from a stability standpoint. Ran both amps for my outdoor patio for about 8 hours today after making the change and no issues. Still no sub controls from lfe for phase and volume and no ability to turn off sub controls where I am not running a sub.

Gotcha. I'm still side loading version 2 16.0 on my android for sub volume control.

F

f1fuentes

Lyricist II

Do any body know if they Are they going to fix this?

I've heard a true release will be in August???

...as in no subwoofer control until then? Heard from who/where? Sonos? Say it aint so, 🤞

B

Bringthenoise

Lyricist III

Sonos just released an update that states it has fixed sub controls. Has anyone given it a try. I will not be able to test my system until Thursday and can update afterwards. Thanks!

F

f1fuentes

Lyricist II

My system is up to date, sub controls are still not functional,

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