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New Sonos App Update Broke Amp Subwoofer Control

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Really trying to understand if I'm doing something wrong here. But before I updated to the new Sonos app, I had absolutely no problems until now.

The new Sonos app completely broke the subwoofer on/off & subwoofer volume control I had for my Sonos Amp. Luckily my subwoofer has a lot of controls on it and I'm able to adjust the volume and the phase control directly on the subwoofer, but I absolutely need to have the ability to control that important function on the app.

Does anyone else have an issue controlling the on/off and volume control of your subwoofer connected to the Sonos Amp?

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tbrasetAnswer

Lyricist II

Finally! The lates app update (80.04.04) seems to have fixed this issue. I now kan enable/disable, set sub-level and crossover from the app. I am using a third party active sub connected to the rca sub out on the Amp.

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Tryan02

Trending Lyricist I

I was installing a jbl2210 sub for a customer today. He previously had a pair of jbl 28 on his dock so the default on the sub crossover is 0hz so you get nothing. I again sideloaded the apk old 16.0 app on my phone to set the sub up.

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Bringthenoise

Lyricist III

I was installing a jbl2210 sub for a customer today. He previously had a pair of jbl 28 on his dock so the default on the sub crossover is 0hz so you get nothing. I again sideloaded the apk old 16.0 app on my phone to set the sub up.

Super helpful. Are you using an android device? If using IOS then, I will do some research on how to sideload the old 16.0 app. Thank you!

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Tryan02

Trending Lyricist I

I was installing a jbl2210 sub for a customer today. He previously had a pair of jbl 28 on his dock so the default on the sub crossover is 0hz so you get nothing. I again sideloaded the apk old 16.0 app on my phone to set the sub up.

Super helpful. Are you using an android device? If using IOS then, I will do some research on how to sideload the old 16.0 app. Thank you!

I am using android in developer mode.

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MikeAb

Lyricist III

Same issue. Luckily I didn’t update the app in another Apple device (iPad) so I’m using that to control the sub.

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Tryan02

Trending Lyricist I

Same issue. Luckily I didn’t update the app in another Apple device (iPad) so I’m using that to control the sub.

Its updating android without permission!!!!

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Tryan02

Trending Lyricist I

I had to factory reset and software update a restaurant today. 6 devices they were old sonos connects and plays. They wouldn't update for the new app till they were deleted and reinstalled.

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Mafaldino

Lyricist II

And after that, they work with the new app? Subcontrols work?

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Ovanto

Lyricist I

Really trying to understand if I'm doing something wrong here. But before I updated to the new Sonos app, I had absolutely no problems until now.

The new Sonos app completely broke the subwoofer on/off & subwoofer volume control I had for my Sonos Amp. Luckily my subwoofer has a lot of controls on it and I'm able to adjust the volume and the phase control directly on the subwoofer, but I absolutely need to have the ability to control that important function on the app.

Does anyone else have an issue controlling the on/off and volume control of your subwoofer connected to the Sonos Amp?

Exact same issue here since updating to the new app - also, when now playing music sometimes the external subwoofer gets signal, other times not… Frustrating :(

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Dan657

Lyricist II

Do any body know if they Are they going to fix this?

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