New Sonos app removes key features - beware!

Lost the use of one speaker randomly, in desperation I tried reinstalling the iPhone app and no it doesn’t work at all!

Keeps asking for network access, which is switched on but the app doesn’t recognise this and won’t let me connect to anything!

as a user, I do not have answer and I agree with the author of this thread,

I noticed too that sonos playlists are no longer available into the new S2 version.  or I have not found.

someone can help?

Make sure to attend new app AMA:

Hey everyone! We have some exciting news to share with you all.

Today is when the new app update with the new design is released, and will be rolled out to all of you during the next few days. But some of you might have questions when you have had a week to get to know the new Sonos App interface. Because of that, we want to give you all a chance to ask some of the people who were integral in its creation and design, the questions that have come to mind while you have used the app.

We are therefore happy to announce our first live Community AMA!

Our panelists will be:

• Diane Roberts, Senior Director of Software Development
• Kate Wojogbe, Senior Director of User Experience
• Tucker Severson, Director of Product Management

It will be hosted on the 14th of May from 11:00 until 14:00 GMT -07.

If you look at the right side of this page, you can see the when the AMA happens, in your local time.

You can also use the “Add to Calendar” button, to ensure you get a reminder in your own calendar, before the event starts!

An app update was released today that allows for ‘Adding and Editing Alarms’. 
 

However, once you’ve updated the app it doesn’t tell you that you also need to do a system update. You have to go into the system update checker and manually force it to check for an update.

You couldn’t make this up, they can’t do anything right!!

OK I'm going to try to stay constructive... 15th May got an update to the Roam and it now connects fine. 

Also, response to switching a speaker off or changing volume via the app is now instant. 

Let's hope these improvements keep coming Sonos. 

Are these Improvements or the Initial Restoration of Previous Functionality?  

Mine barely even loads. So many ‘unable to load content’ or ‘something went wrong’ massively unhelpful error messages when searching Spotify or just on home page. Today it randomly switched to Dutch as well. I’m English in the uk. 
 

i also cannot add/remove speakers to a playing song. Just doesn’t. 
 

Even worse, if a song is playing on one speaker, I cannot play something else on another one. I just can’t find a way. It always changes what is playing on the original speaker. 
 

Truly awful and very disappointing. Even basic use is not possible. 

Wait, sorry, my bad… I now see that to select a different speaker, I must ignore the speaker options at the bottom and tap on the ‘Your system’ title that has an already expanded drop-down arrow next to it?! Not as intuitive as I’d have hoped, but at least I can do it now!

The Sonos App for me was always the downside of Sonos products. Slow, laggy and far away from perfect. But at least it worked most of the time. The new app is a disaster:

I reset both of my Play3s because they did not work with the new app. Now I can’t add them to my system again. One Play3 setup works. I had to connect the Play3 directly to my router. But it gets lost or is not stored in my system. For the other Play3 the setup always aborts. My system is not usable right now.

Thank you Sonos.

My fifth set of “what’s the latest bo**ocks this atrocious ‘upgrade’ has caused” post.
 

Access to music services poor; BBC Sounds no longer displays the synopsis information and I’m sure that’s a Sonos not BBC issue, other services slow. My 113gB NAS library is now an utter lottery as to whether a file will play or not, massive swathes of spoken word content in particular inaccessible. 
 

Hardware control almost completely kyboshed, group volume changes each speaker in a group at random not all in unison. Response to any input at the UI, change volume, skip a track etc is glacially slow. In a hope over experience moment last night I allowed the next update and now can’t connect to two of my seven speakers. Every time you close the app and reopen it you wait minutes for it to show whether anything is playing so if you want to mute for a moment for a phone call or conversation you might as well get up and use the speaker button. 
 

It’s an unmitigated disaster from all perspectives.