New Sonos app removes key features - beware!

I’m finding the all new Sonos ‘Web App’ just has rather basic functionality, but I actually like its layout on my iPad screen (landscape mode) - I think I prefer that layout to the new App, with the rooms down the side, but appreciate it would not work on a phone display. 

One feature request I have already, is to be able to change the order of the ‘pinned categories’ on the Web App, like we are able to do with the new Sonos App.
 

…I really like the layout here.👍

I’d really like to know how you were able to move all of your speakers to the right hand side of your screen. I can’t figure out how to do anything on this new interface. I can’t even figure out how to remove a song from a speaker and it keeps trying to put that song on all my other speakers. I keep trying to put a song on one speaker and it wants to put some other song, not only on that speaker but on a bunch of other speakers. I’ve never been frustrated with anything from Sonos ever in my life. Anything you can do to help me figure out how to  actually try to use this thing. I’d appreciate.  Thanks

DMW

Another huge problem … I search all the time for artists and songs. The search function used to return info from BOTH Spotify and my Music Library. It no longer searches my music library of 25,000 songs. this is worthless. How do I uninstall the new app.

Please can I get the old app back? No sound level number, really? I've not even used it properly yet and that one thing alone sucks. Do the developers even actually use this app? 

As accessing and using an existing library and music catalogue was my primary reason for buying Sonos products, and I did so waaaaayyy before streaming services were generally available - if this functionality is deprecated, I’m out of the ecosystem.  I will re-rip all my disks to FLAC and look at alternatives - funded by selling 2 x Play 3 / 2 x amp / 2 x port / 2 x Roam / Move / Beam / Playbar.

I will join the AMA discussion mentioned - we have the heads of development, UX and Product Management at Sonos on that event.  Sounds like a fun 3 hours for them ;-)

The integration between Sonos and Apple Music feels completely broken to me. I create a lot of Apple Music stations based specifically on a song, or artist. For example, I have a playlist based on the Rolling Stones song ‘miss you’. This plays not just ‘bands’ like the Rolling Stones, but songs specifically like that particular track.

I have another one set up on a song by called Mont LaRue called ‘sleepwalking’.

I can no longer search for or find these when using the Sonos search. They don’t show as a result in my Apple Music account (they did in S2).

Not only that they simply do not show up in the ‘recently played’ list. For some reason the new Sonos app simply cannot see any of these stations that I have created.  
 

It used to be very easy to replay these stations which always plays a different variety of music simply by playing them from my recently played list. In the screen snap below you can see three missing station art icons from Soma FM stations. This is another huge annoyance you cannot tell at glance what FM Soma FM stations you recently played by visual cover art. 

In between each of these stations I have made a red line where I streamed one of my curated Apple Music stations. They just are t showing as ‘Recently Played’.

Why are they not visible in the Sonos app?

All I see other Soma FM stations and not any of the Apple Music stations I played in between each of these . 

You can even see that I am *actually currently playing* the station from Apple Music based on Monte La Rue. And yet no matter how many times I plan an Apple Music station it will not appear in the recently played list.

What is going on with the integration between the new app and Apple Music?

Where is the station artwork from SomaFM?

Did you happen to notice in the email, the graphic shows the volume controls with speaker loudness numbers? Numbers that no longer appear in the actual app being promoted.

Is it possible to roll back to the previous version in the Apple Store? Can it be made available. This botch job is pretty stellar. I dug out an android tablet I have, charged it and thank the Heaven’s above it is using the previous version still that, well works. I hope ownership acknowledges they just hacked and slashed at their installed base of systems usability in a huge way. No to mention brand reputation. Eek! 

I’ve been a Beta tester in the past for Sonos, app and hardware, but this new version of the app is so pre-Alpha it’s shocking.  I don’t need to repeat comments from others regardless the countless bugs and missing features, but losing alarms and timers is poor, and as music on my NAS is my primary source, accessing and managing that is not easy now.  Bookmarked playlists from NAS sources on the home screen don’t seem to work, or is that just me?   I absolutely need to be able to search my local music library, if this feature is not reinstated then it has to be “goodbye Sonos”, as the whole ecosystem is useless for my needs 😫  and as other have said, simple features like replacing or adding to the end of the play queue.  Sonos should NEVER assume that everyone uses Sonos Radio, Spotify, Amazon or Apple Music etc., many loyal customers use Sonos for their local music libraries.

Oh, and why do the volume sliders in the group screen keep sliding back like they have an elastic band attached refusing to let you increase the volume?!!! This is on both Android and iOS versions!!.

For now, my 10 Sonos speakers have been turned off! (except for my Beam, in case I need the soundbar for TV), as they are effectively useless.

One plus, I have 2 Roams, so I can still play music via Bluetooth from my phone, yay!!! 🤣

It's 'courageous', according to SONOS.  🤦🏻‍♂️

LIke most people I don’t understand how this latest update was signed off for release.

I use alarms daily, add to and amend queues almost daily but for me the biggest issue was that I couldn’t access any playlists or radio stations. The section within the new app which holds playlists and radio stations was two rows of black buttons which weren’t clickable. The two rows did display correct images for about 10 seconds but then turned black and non-clickable. Even the ‘View All’ button located top-right was a blank, dead button.

I uninstalled this awful update (Aplha downgrade) and rolled back to a previous version of the app on my android phone. I now have everything working again and I’m not installing any more Sonos app updates.