New Sonos app removes key features - beware!

I agree that the new app is terrible. The missing "play next" and "add to queue" features are deal breakers. Very disappointed! Also, I haven't been able to figure out how to add alarms with the new app.

I have now side-loaded the old version of the app (version 16.1). I really, really hope that it will be possible to stick to that version until the new (and broken, IMHO) app is fixed.

Like a previous poster, I  would like to know if it is possible to install the old version from anywhere on an iPhone. I've read mentions of links and SDK and Android but my feeling is that because I have recently moved to Apple, I'm stuffed. Can anyone confirm this?

I also did the jump and updated the app on Day 1 :(

One thing I noticed is that even though I still have S2 on other Apple devices, Alarms don’t work anymore, they’re enabled but nothing happens at the set time. And adding/modifying any alarm is also not possible anymore with S2 with a “Unable to save” weird message (same message with Desktop App).

Do you also have this problem with S2 app?

At least, I can still use the Sleep Timer.

And like most of you, I also sent a mail to the CEO.

Hi Sonos, Do you have a new marketing manager who wants to play trial and error with his customers? Your new app looks like you fired all the application designers and hired marketing people in their place. Not only are the functions missing in the new app, which have already been mentioned enough, but the new structure and handling of the app makes you cry. Finally, you also try to integrate a voice control that is still in its infancy with two languages. Go back to the roots and think about what your customers love and expect. Leave voice control to the big boys like Google or Alexa and hire application designers instead of your marketing employees. best regards to your CEO who should keep an eye on the company. As the first Aktion I would make the old S2 app available for download again. Regards

Adding songs to queues was something I used all the time and it’s so frustrating to keep having to start individual tracks/albums, rather than setting them up in advance.

This update has rendered our 8 Sonos devices as expensive bricks. This update has made the app so slow that each action takes minutes (yes, MINUTES) to register changes. Volume, pause, play, group changes, etc. Even our alarms are now gone, which we used to wake up each morning.This updates needs to be rolled back immediately. What a clusterfrack!

This can’t have been tested before being released. 

Key functionality has been lost, what is there is largely irrelevant rendering the app almost useless. 

The help line on 0800 0261 526 has a 65 minute wait - says it all

Is there a way of rolling back the upgrade?
 

The statement issued by Sonos is pathetic and is a big middle finger towards their users. The blatant lies from them are also shocking. 
 

They claim it was courageous, it’s actually complete incompetence. Here is an email screenshot users received 2 weeks prior to the release of the new application stating that products, services and features will continue to work as they always have done. Why are the media giving Sonos so much respect about this? 

My boost is showing up as “Unavailable” and I have a sub showing up as not associated with anything yet shows up in the room specified.  

Dreadful behaviour. Removing key features without giving the users a choice is pretty terrible behaviour. Need to have the ability to stay on the fully functional version. They treat it as if you are renting the hardware.