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Enthusiast II
May 7, 2024

New Sonos app removes key features - beware!

  • May 7, 2024
  • 391 replies
  • 32983 views

Having just upgraded to the new app, I’m utterly amazed at how poor it is from a user perspective.

  • There is no longer a volume number indication
  • You cannot edit queues
  • You cannot add single songs to a queue as ‘play next’ or ‘add to end’
  • You cannot create or edit any alarms

How did this get through any UAT? These are basic features every Sonos user has enjoyed for years.

Absolutely ridiculous, please add this functionality back ASAP.

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391 replies

Lyricist I
May 9, 2024

Having just upgraded to the new app, I’m utterly amazed at how poor it is from a user perspective.

  • There is no longer a volume number indication
  • You cannot edit queues
  • You cannot add single songs to a queue as ‘play next’ or ‘add to end’
  • You cannot create or edit any alarms

How did this get through any UAT? These are basic features every Sonos user has enjoyed for years.

Absolutely ridiculous, please add this functionality back ASAP.

 

They've also done away with the sleep function. The whole update is absolutely shocking. Feels so amateur, but having had Sonos for over 10 years, this is the worst update I've seen. 

Trending Lyricist I
May 9, 2024

Just been insulted further by getting an email from Sonos entitled “The Sonos app is redesigned and better than ever”. 
deluded!

Lyricist III
May 9, 2024

Just been insulted further by getting an email from Sonos entitled “The Sonos app is redesigned and better than ever”. 
deluded!

 

HAHAHA Just got this one a few minutes ago, too. Utterly shocking and painfully tone deaf

Enthusiast II
May 9, 2024

Thank goodness I use APK Backup and Restore and do not have auto updates turned on - at least I have been able to go back to the last version of this app that was of any use.

It beggars belief that they released this - they have absolutely no connection to their existing users if they thought this made any kind of sense.

The biggest issue for me is not being able to search my local library… I mean WHY would you remove such a basic feature? I can browse it, but not search, it makes zero sense at all.

When my Sonos reaches EOL I am out of here - they have just messed us about too many times to just keep swallowing the crap they feed us.

Lyricist II
May 9, 2024

Agree with all. Very poor implementation missing key features of why I "liked" my Sonos system. Mainly queue management- adding and removing songs, clearing the queue.  How could such a release happen? Big meh! When will it be fixed?

Trending Lyricist I
May 9, 2024

can you please explain what you did with the boost when you re-created your system. I too am having connection issues with the new app when the boost is on.

Lyricist III
May 9, 2024

Courage my a**. Releasing an app before it’s ready is foolish, and is akin to giving a 14 year old the keys to the family car because they know how to turn a steering wheel. 

Lyricist II
May 9, 2024

The headline of their email today says  “redesigned and better than ever”. Whose ever? Not mine.

Lyricist I
May 9, 2024

Having just upgraded to the new app, I’m utterly amazed at how poor it is from a user perspective.

  • There is no longer a volume number indication
  • You cannot edit queues
  • You cannot add single songs to a queue as ‘play next’ or ‘add to end’
  • You cannot create or edit any alarms

How did this get through any UAT? These are basic features every Sonos user has enjoyed for years.

Absolutely ridiculous, please add this functionality back ASAP.

Sonos - please fix these items ASAP!

Contributor I
May 9, 2024

I’d have a hard time believing the new App was actually beta-tested by actual Consumers.. That’s SW Development 101.

Hey Sonos, allow your Customers to re-install the S2 App!!!