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Tom_69
Enthusiast II
May 7, 2024

New Sonos app removes key features - beware!

  • May 7, 2024
  • 391 replies
  • 32983 views

Having just upgraded to the new app, I’m utterly amazed at how poor it is from a user perspective.

  • There is no longer a volume number indication
  • You cannot edit queues
  • You cannot add single songs to a queue as ‘play next’ or ‘add to end’
  • You cannot create or edit any alarms

How did this get through any UAT? These are basic features every Sonos user has enjoyed for years.

Absolutely ridiculous, please add this functionality back ASAP.

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    391 replies

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    Saguaro7
    Enthusiast II
    May 9, 2024

    Yep, I simply had to re-add the local library address on my setup and it is all up running without a problem. I wonder if the ghosts of SMB1 are biting a lot of folks in the tail. 

    Yes I think so too, but maybe from a security point of view with a new App it was decided not to include the old insecure protocols - I can’t say I blame Sonos as it’s what all other large companies are doing too, including Microsoft, Apple etc.

    No.

      Tbq22
      May 9, 2024

      Holy crap, this app update is utterly abominable. Where the hell did the queue go? Why can't I add to or edit the songs that are playing in it? Why does search not include results from my own damn library?

       

      Who's mixing the Kool-Aid over there? It's impossible for me to imagine a disaster like this making it all the way to a public release without SOMEBODY involved pointing out the myriad obvious ways this sucks. 

       

      Yesterday I lived my Sonos system and used it for hours every single day. Now I'm wondering what I'm gonna replace it with.

       

      This update has completely destroyed the way I listen to and enjoy music.

        jl-mo
        Lyricist I
        May 9, 2024

        Previous Sonos Favorites won’t properly function. Had to remove from Favorites, then add again.

        WARNING!! Deleting a Playlist from Favorites deleted my actual Sonos Playlist. And there is no backup!!

        And my Queue doesn’t list the songs in the order they are actually playing!

          larrykeck
          Contributor I
          May 9, 2024

          Having just upgraded to the new app, I’m utterly amazed at how poor it is from a user perspective.

          • There is no longer a volume number indication
          • You cannot edit queues
          • You cannot add single songs to a queue as ‘play next’ or ‘add to end’
          • You cannot create or edit any alarms

          How did this get through any UAT? These are basic features every Sonos user has enjoyed for years.

          Absolutely ridiculous, please add this functionality back ASAP.

          omg sonos app all broken.  who beta tested this?    luckily i can use spotify to play music..

            Tbq22
            May 9, 2024


            It’s clear (to me, at least) that some features, are still to be rolled out, such as adding tracks to the queue and ‘play next’ etc. as they are shown in the preview screens on Sonos.com - so I’m thinking that what we’re seeing now, are the core features at the moment and that there’s still more to come a little further down the line. 

            Why in the world would they roll out an update that removes existing functionality if they planned to add that functionality back later?

            Why not just wait?

            This is product development malpractice.

              thecaretakerUK
              Lyricist III
              May 9, 2024

              I had 30 or so URL radio stations that I had manually added via the Tunein app. Added them all to my Sonos Favourites.

              I installed the new App on my Android phone and the original Tunein isn’t listed as a service. All my favourite radio station are still included on the first screen but are greyed out. There is a Tunein (new) listed but they are wanting £39 a year and I’m not paying that until I know I can still manually add URLs.

              The other pain is I have to keep opening the new app and closing it again before it finally recognises my system.

              Thankfully the web app still allows me to play my radio stations set up in the older Tunein… but for how long will this last?

              I really wish I hadn’t updated this App. I’m so peeved!!

                Sara_G
                Lyricist III
                May 9, 2024

                Can I suggest we all dial in and share our ‘feedback’ with the lovely designers and product owners at SONOS…

                  thecaretakerUK
                  Lyricist III
                  May 9, 2024

                  I had 30 or so URL radio stations that I had manually added via the Tunein app. Added them all to my Sonos Favourites.

                  I installed the new App on my Android phone and the original Tunein isn’t listed as a service. All my favourite radio station are still included on the first screen but are greyed out. There is a Tunein (new) listed but they are wanting £39 a year and I’m not paying that until I know I can still manually add URLs.

                  The other pain is I have to keep opening the new app and closing it again before it finally recognises my system.

                  Thankfully the web app still allows me to play my radio stations set up in the older Tunein… but for how long will this last?

                  I really wish I hadn’t updated this App. I’m so peeved!!

                  Sorry, I meant “ Thankfully the Windows Desktop app still allows me to play my radio stations set up in the older Tunein… but for how long will this last? “

                  Calypso75
                  Lyricist I
                  May 9, 2024

                  Terrible app update, possibly the worst so far. If you haven't yet installed the new version, hold off until the fixes come in. The missing features are well documented in other posts here. Overall the UI / UX is muddled and confusing and seems to defy modern conventions. Not in a ground breaking and helpful way but like it was inspired by a UX fever dream.

                    starflyergold
                    starflyergold
                    Contributor I
                    May 9, 2024

                    For anyone worried about the loss of custom radio URLs I found a way to recreate them (manually):

                     

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