New Sonos app removes key features - beware!

I think I noticed yet another issue intop of the entire shitshow this is. But the interface is so bad I cannot even see it to be sure.

We use a family account of Spotify. Everyone has their own accounts. Now Sonos just seems to use the last added account to play music with. Meaning all music played on Sonos is now seen by Spotify as being played by that account (going to their last played, music taste, etc). 
I can still pick an account in the Sonos app but when playing it only displays the last account added. Indicating it is using that one when playing music? 

Apple Music curated stations simply don’t show up in Recently Played. So you have to go searching again through the favourites.

This interface is exhausting. I’m getting click fatigue from all the screens you need to go through to get to regularly used functions.

The more you (try) to use it the worse it gets. “Play next” and “Add to queue” are now replaced by the wholly unacceptable “Replace queue”. I thought maybe I needed to redirect it to my NAS library to repopulate my NAS sourced playlists (some of which are now blank because “insufficient information about this item”) but I can’t find anywhere in settings where you can identify the source of your files. It seems that eventually they are aiming for it just to support streaming services (and even access to those is ridiculously compromised: slow and clunky) rather than lovingly curated personal music collections. Again I say: shame!

If, and I think it’s a big if, they bother to try to address the legion of issues this ridiculous “upgrade” has caused it’ll have to be a massive route and branch redesign to bring back features which I’d argue are fundamental to how the vast majority of us listen to our music. I have no faith that any interest in users complaints will be shown by Sonos. 

yes this upgrade sux on many levels, so many basic functions made harder & more fiddly

I might change Sonos to a JBL bluetooth speaker very soon.

Ich habe gerade über apk mirror die alte App installiert. Habe keine Lust Monate lang ein alpha Tester zu sein. Die alte App war auch schon nicht so gut, aber immer noch besser als die neue app. Ich frage mich ob sich sonos im klaren ist, dass jeder der sich so ein System leisten kann, sich auch alle anderen Systeme der Mitbewerber kaufen kann. Ist nicht so dass die alle in der Entwicklung geschlafen haben. 

Another frustrating feature removal is being able to change the individual volume of grouped speakers through a single tap of the volume dot. You now have to go into the convoluted ‘Your System’ grouping menu and change each speaker volume as they are displayed in the list, absolutely shocking UX design.

All of the directors on this upcoming AMA need to be sacked immediately for allowing such a heinous application to be released.

My queue says it is empty yet things are playing.

I am unable to see the queue.

The song that is playing says ‘no title’.

The new interface is a complete jumbled mess - I expect a little bit of getting used to but this is beyond awful.

Does anyone know if we can uninstall this piece of garbage and have a link to reinstall Sonos S2?

Sonos is now unusable on my iPhone 

Sonos,by all means undertake the huge undertaking, but don’t force it on users unfinished!  It’s like buying a car and being told you can have the wheels in a few months time!

This is a master class in how not to develop and release a new application, alienate your most loyal customers and sink your company, just to meet a self-imposed deadline to release a new product no one wants!
I’m sure there will be many MBA case studies on this failure in the months and years to come.