new sonos app released 7th May 2024 issues

Forum|Forum|2 years ago
May 9, 2024
309 replies
50177 views

Apart from the listed problems with music libraries, sleep,alarm, wifi channel options missing and Rova issues, I’ve noticed another, forgetting Sonos systems.

This is when i leave my home system and go to work which we have Sonos, when i opened my app with the old app, this would seamlessly connect to the work system, then when i get home seamlessly connect to my home system and so on.

Now the new app requires me to ‘join new system’ every time i go to work and come home. It doesn’t remember or seamlessly change between the 2 systems. I also tried this when going to my parents home and brothers who have Sonos. I am on their local networks and the same issue. I have to join their system, then i get home and have to join my system.

Too many bugs on the new app, and Sonos should allow us to download the old app until they sort out all the problems. Im sure once the bugs are ironed out, this new app will be a better experience. I have noticed when it is working, it is quicker on connection when opening the app.

Poor testing by Sonos, i expected better from a brand like this.

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V

Vk100

Lyricist I

I reverted back to the old version of the app and disabled automatic updates, which seems to have resolved the issues for now. However, the significant software complications have prompted me to postpone any hardware purchases and to start looking elsewhere.

K

kareztt

Lyricist II

I reverted to the old app, told it not to do automatic updates and overnight it up updated itself, without my permission, to the new garbage. Argh.....Can only assume automatic updates refer to firmware on the devices

D

dazkgoodwin2

Enthusiast I

Someone may have already suggested this in the forum/thread, but for LOCAL MUSIC PLAYBACK, Plex Media Server is an option (I run it on my NAS, but it can also be installed on Windows/Mac OS).

As Plex runs as a ‘service’ and not under local media, it remains usable and searchable. Thought this might help some users in the meantime.

Despite the app issues, it’s not driven me away from being a loyal Sonos customer, so look forward to some app updates ASAP.

C

chrisager

Contributor I

My recommendation would be to uninstall this version and install a version prior to May 2024. Worked for me and I will not install any further updates until I know all the bugs are fixed, so have turned auto update off.

J

Jay2024

Lyricist I

Takes 2 minutes plus to just open the app???

T

TGROSE

Enthusiast I

I reinstalled the new app on my iPhone and it helped somewhat. But, other than that, if it wasn’t a problem before the update I would assume it’s the new app. The lost functionally and repeated error messages are too much. I have 23 Sonos devices. I never complained when the S-2 equipment update requirements were forced on us. But, this moronic software update has me looking at alternative products. Bluesound seems like it could be a permanent solution. Sonos just doesn’t care about its customer base.

S

SkipperTW

Lyricist III

I am so invested in Sonos and even I am close to dumping it all over this. I need this app fixed. What is Sonos thinking here? Release the old version for us so we can at least stop the bleeding. I have two sets of speakers I need to setup and cant get the stupid app “upgrade” to see my network. I get mistakes happen, but to be so silent.

A

alaskajohn

Lyricist I

More issues…

I cannot edit a sonos Playlist.

Many of my pinned podcasts and stations are no longer valid. (See screenshot)

I cannot add to end of queue.. or even edit a queue.

…

I have rolled back to 16.1 using ApkPure. I was really looking forward to an app update because the old sonos app wasn't great... but you don't know what you got until il it's gone.