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Contributor I
May 9, 2024
Question

new sonos app released 7th May 2024 issues

  • May 9, 2024
  • 309 replies
  • 50175 views

 

Apart from the listed problems with music libraries, sleep,alarm, wifi channel options missing and Rova issues, I’ve noticed another, forgetting Sonos systems.

This is when i leave my home system and go to work which we have Sonos, when i opened my app with the old app, this would seamlessly connect to the work system, then when i get home seamlessly connect to my home system and so on. 

Now the new app requires me to ‘join new system’ every time i go to work and come home. It doesn’t remember or seamlessly change between the 2 systems. I also tried this when going to my parents home and brothers who have Sonos. I am on their local networks and the same issue. I have to join their system, then i get home and have to join my system.

 

Too many bugs on the new app, and Sonos should allow us to download the old app until they sort out all the problems. Im sure once the bugs are ironed out, this new app will be a better experience. I have noticed when it is working, it is quicker on connection when opening the app.

 

Poor testing by Sonos, i expected better from a brand like this.

 

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309 replies

Lyricist I
May 11, 2024

Updated this app, wow. Horrible. My speakers no longer play music at all. Did the app reset thing, that didn’t work. Restarted everything. That didn’t work. Why would they release an “update” that turns my thousands of dollars worth of speakers into worthless pieces of $hit?? Sonos, please fix this immediately, and in the future, test things out before you release garbage to the public. This is unacceptable. 

Lyricist I
May 11, 2024

Quite terrible release so far… can't add tracks to queue, can't edit playlists, had to re-introduce my music library. Glitchy and slow pretty much in general. Needed more testing time with this one Sonos! Bad form! 

Ken_Griffiths
May 11, 2024

Quite terrible release so far… can't add tracks to queue, can't edit playlists, had to re-introduce my music library. Glitchy and slow pretty much in general. Needed more testing time with this one Sonos! Bad form! 

This is what the community here seem to think is the likely update schedule (subject to any changes of course). It’s now a case of waiting patiently, or using the Sonos Desktop Controller App, or maybe 3rd-Party options if you perhaps can’t wait for the features mentioned.

  • Screen reader for visually impaired customers: May 21
  • Adding and editing alarms: May 21
  • Adding to queue and playing next: early June
  • Sleep timer: mid-June
  • Local music library search and playback: mid-June 
  • Update Wi-Fi settings: mid-June
Lyricist I
May 11, 2024

More updates?  Can hardly wait...🙄

Bumper
May 11, 2024

Patiently waiting? F that I’m gonna continue rage posting, it’s very cathartic. 

May 11, 2024

Thanks Ken.  I checked my Sonos app settings and there’s nothing disabled for the app (screenshots attached).  Is there another setting within the app itself I should be looking for?

 

It is always our Networks Fault… Come on!

May 11, 2024

 

May 11, 2024

Patiently waiting? F that I’m gonna continue rage posting, it’s very cathartic. 

 

Ken_Griffiths
May 11, 2024

I’m not much of an Android user @Moosewalk, but if it helps I did see one poster that had trouble with their pixel 8 phone and I think they sorted it by signing out their account, resetting the App cache, and resetting the App (in the App account preferences) then signing back in again.

Appreciate those are basic instructions for any Android App, but hope that might sort it for you.🤞

Ken_Griffiths
May 11, 2024

Patiently waiting? F that I’m gonna continue rage posting, it’s very cathartic. 

Someone’s on a continued mission then  ... 🤷‍♂️