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Adabs77
Contributor I
May 9, 2024
Question

new sonos app released 7th May 2024 issues

  • May 9, 2024
  • 309 replies
  • 50175 views

 

Apart from the listed problems with music libraries, sleep,alarm, wifi channel options missing and Rova issues, I’ve noticed another, forgetting Sonos systems.

This is when i leave my home system and go to work which we have Sonos, when i opened my app with the old app, this would seamlessly connect to the work system, then when i get home seamlessly connect to my home system and so on. 

Now the new app requires me to ‘join new system’ every time i go to work and come home. It doesn’t remember or seamlessly change between the 2 systems. I also tried this when going to my parents home and brothers who have Sonos. I am on their local networks and the same issue. I have to join their system, then i get home and have to join my system.

 

Too many bugs on the new app, and Sonos should allow us to download the old app until they sort out all the problems. Im sure once the bugs are ironed out, this new app will be a better experience. I have noticed when it is working, it is quicker on connection when opening the app.

 

Poor testing by Sonos, i expected better from a brand like this.

 

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    309 replies

    Show previous replies
    Davemay49
    Trending Lyricist I
    June 17, 2024

    Five straight days trying to figure out how to build a new playlist since my old playlist don’t work anymore. I’m wondering if I need to add a library or something that replaces the old paper playlist function

    Sam90
    Lyricist III
    June 17, 2024

    Just saw “Sonos Update 80.03.06” on apple store for iPhone.  Giving it a try.

    Sam90
    Lyricist III
    June 18, 2024

    I have the version 80.03.06 installed on iPhone and iPad for a few hours and it seems to have the volume control instability resolved.  I am controlling 20 Sonos speakers all together again.  Can’t talk about any other issues, but volume control is apparently back to normal.

    Davemay49
    Trending Lyricist I
    June 18, 2024

    Playlist not working, no options to remove or add to it ? 

    CovertDirt
    Enthusiast II
    June 19, 2024

    Two of my 7 speakers just don’t change volume since the new update. They refuse to change volume with the other grouped speakers in the new app on iOS.

    Two speakers are simply not responsive at all to the master volume slider.

    Each can be adjusted manually, but trying to lower or raise the volume of the group sees a Sonos One and the Move 2 just not change volume at all.

    No surprises that the old desktop app for OSX which I refuse to update continues to change the master volume perfectly.

     

    Ken_Griffiths
    Ken_Griffiths
    June 19, 2024

    Two of my 7 speakers just don’t change volume since the new update. They refuse to change volume with the other grouped speakers in the new app on iOS.

    Two speakers are simply not responsive at all to the master volume slider.

    Each can be adjusted manually, but trying to lower or raise the volume of the group sees a Sonos One and the Move 2 just not change volume at all.

    No surprises that the old desktop app for OSX which I refuse to update continues to change the master volume perfectly.

    Strange, I’m not seeing any issues changing group volume with the new Sonos App on iOS. See attached. Have you tried a network & controller device reboot to see if that perhaps might fix your issue?

    AtlUsr
    Lyricist I
    June 19, 2024

    Another user who can’t connect to their system.  And having issues switching between 2 different systems. 
     

    Just gonna use airplay.  
     

    Super poor Sonos

      JorgeQueiroz
      Contributor I
      June 20, 2024

      What a disaster this new app!

       

      I recommend Sonos for a lot of friends during the years, always pointing how good the system and the app was, but not it is a nightmare!

       

      Today I am not being able to see my products in the Sonos iPhone app, I can’t even delete the app because it is no longer showing in App Store!

       

      What a wrong move, they are trying to win new customers with the headphones but everybody is only talking bad things about the system and the brand. Worst market move ever!!!!

        Davemay49
        Trending Lyricist I
        June 20, 2024

        Cannot rebuild any new playlists now that my old playlist don’t work anymore. I never seen a software update on any product this badly executed. 

          JorgeQueiroz
          Contributor I
          June 20, 2024

          Cannot rebuild any new playlists now that my old playlist don’t work anymore. I never seen a software update on any product this badly executed. 

          Exactly!

          This will be studied in the future was a big failure.

           

          How could that happen?

           

          No one that were a Sonos user had access to the beta to point out all the problems? Not only we lost functions, but I are now facing a lot of instability. 

           

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