Contributor I

Answered

New Sonos app - playing artist “top tracks” on Deezer

Forum|Forum|2 years ago
May 8, 2024
69 replies
2829 views

Hi,

After searching for an artist on Deezer, one of the options available is to play their “top tracks”. On the old S2 app this worked fine. I could search for the artist, select “top tracks” and then “play” or “shuffle play”.

On the new Sonos app, I can get to the artist “top tracks” on Deezer, but then it only appears to let me play one track at a time. I can play a track, but once that track is finished it won’t move on to the next one. It just stops playing anything.

Is this user error, bug, or planned feature? Can you advise how I can play an artist’s top tracks on Deezer please?

Thank you.

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Best answer by Corry P

Hi @dnc99 et al

We are aware of this situation concerning Top Tracks in Deezer (and in some other services) and are investigating. I have no further information to share at this time, but this thread will be updated once a fix is in place.

I hope this helps.

Show previous replies

D

DennisAm

Lyricist I

Running into this as well. This is the main way I use Sonos with Deezer. Hope this will be fixed soon!

A

awstrauss

Lyricist I

Adding my voice to the chorus. Same issue. This company is dead to me. People who released this should be fired. It is honestly crazy.

M

Morka

Lyricist I

Same here guys, unusable !

J

Jules19

Lyricist I

I want to add my voice to this. Since the upgrade, I can’t play top tracks unless I individually select each one. Nor can I add to the queue as before. Makes the system worse than useless. Why bother with an upgrade that makes a device worse than before. Please sort out quickly!

N

nick654321

Lyricist II

Bring back the old app! New app is missing features and slooooow.

K

Kahorn

Trending Lyricist I

Same here on all music services I use. Super frustrating and was relieved yet more frustrated to see others having same experience. Hope they fix it!

B

BrianDodgeball

Lyricist I

Where are the responses from Sonos support? I know someone has to read this.

B

Batik22

Lyricist I

I agree with everyone and I’m having the same issue.

I’ve been using Amazon music and then connecting to Sonos with Airplay. It works with all my speakers too.

Hopefully the Sonos Software Engineers that cocked it up in the first place can pull their fingers out and sort it.

An easy patch would be just to re release the old app. Y’know. The one that works.
A message to those engineers….

Just because YOU like an update or idea, doesn’t necessarily mean that your CUSTOMERS do.

Sort it out.

P

palsdm

Lyricist I

Same here. Old app worked fine and with upgrade: not anymore.

Also: a lot xhanged in one go. I think towards a good direction but it looks like a totally different app. Not that friendly when it is sudden.

I hope this is corrected soon.

T

The Duck

Trending Lyricist I

I posted a similar issue the other day. We all have the same problem here, and it seems for many of us (including me), this feature (playing all top tracks of artists) is a primary way we use Sonos. The same problem exists when you pick “Artist Radio” by the way. SONOS - PLEASE FIX THIS BUG!

One work around for me is to launch music with my Tidal App, then pick the Sonos products I want to play it from within my iPhone, but this is awkward and doesn’t always work properly.

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