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Contributor I
May 8, 2024
Answered

New Sonos app - playing artist “top tracks” on Deezer

  • May 8, 2024
  • 69 replies
  • 2829 views

Hi,

After searching for an artist on Deezer, one of the options available is to play their “top tracks”. On the old S2 app this worked fine. I could search for the artist, select “top tracks” and then “play” or “shuffle play”.

On the new Sonos app, I can get to the artist “top tracks” on Deezer, but then it only appears to let me play one track at a time. I can play a track, but once that track is finished it won’t move on to the next one. It just stops playing anything.


Is this user error, bug, or planned feature? Can you advise how I can play an artist’s top tracks on Deezer please?

Thank you.

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Best answer by Corry P

Hi @dnc99 et al

We are aware of this situation concerning Top Tracks in Deezer (and in some other services) and are investigating. I have no further information to share at this time, but this thread will be updated once a fix is in place.

I hope this helps.

69 replies

dnc99Author
Contributor I
May 14, 2024

Agree the new app is awful, however there is a workaround for playing all Top Songs (at least for Amazon Prime, don’t know about Deezer as I don't use it).

If you go to your artist’s Top Songs and then click the three dots to the top right and then ‘pin to home’, you can then go to your home screen select the Top Songs from there and it gives you the option to then just hit the play button and then it will play track after track.  

Hope this helps?

NB - it doesn’t currently add an image to the Top Songs on your home screen so you won’t be able to see which artist each pinned Top Songs belongs to.  I’ve just been pinning the artist and then going through this Top Songs process each time (assuming I want to listen to those).  It’s a pain but at least it works!

Thanks @trickydiky. I tried this approach with Deezer and unfortunately it doesn’t help. Whilst I can pin the artist to the Home Screen, once I click on them I get the same options as I had before and when I go to top tracks I can only play one track at a time. Hope they get this sorted very soon. Thanks again for the suggestion. 

Lyricist I
May 14, 2024

Pleased to find this thread as I thought it was just me having this issue.

Wish I could go back to the old app and listen to artists as I used to.

Lyricist II
May 15, 2024

@dnc99 did you try pinning the ‘Top Songs’ itself (rather than the artist)?  If you do that and then click on this from your favourites you should get the play option?

Lyricist II
May 16, 2024

I’m the same!!! The new app NOT intuitive. I went to an artist, then top tracks, but Sonos wont play the list of top tracks!! Only one I select and it keeps repeating it. HOW ANNOYING!!’ I want the old version back. This new version doesn’t queue. I love browsing artists and shouldn’t have to pin something etc to get it to play all the top tracks from an artist.

Contributor I
May 16, 2024

Our 6 devices system cost me a pretty to install and we now have just the same problem you describe. The inability to play an artist’s Top Tracks (and selectively remove certain ones from the queue if I don’t like them) was a major feature of the old app. We are lucky as the house iPad wasn’t updated to new version and it won’t be now until Sonos fix all the problems they have just introduced!

Sonos Execs:- Next time you plan a major app change, PLEASE, do some meaningful mass-testing and act upon the feedback prior to roll-out!!

 

Lyricist I
May 16, 2024

I’m the same!!! The new app NOT intuitive. I went to an artist, then top tracks, but Sonos wont play the list of top tracks!! Only one I select and it keeps repeating it. HOW ANNOYING!!’ I want the old version back. This new version doesn’t queue. I love browsing artists and shouldn’t have to pin something etc to get it to play all the top tracks from an artist.

 

If you click the three buttons and pin it home - you can play the top tracks list.  Still annoying and not sustainable, but works for now.

 

Is anyone else noticing a lot of skipping in music now?  I’m on a wired 400meg connection that never has ever had an issue - now regular stopping/pauses.

dnc99Author
Contributor I
May 16, 2024

@dnc99 did you try pinning the ‘Top Songs’ itself (rather than the artist)?  If you do that and then click on this from your favourites you should get the play option?

Thanks again @trickydiky. Unfortunately it still doesn’t appear to work. I go into the artist “top tracks” in Deezer and then tap the 3 dots and pint it to my collection from there. When I then go back to my favourites and click on it there, what has happened is that it has pinned the artist, not the top tracks. I then get the list of choices under the artist - mix, top tracks, discography, playlists etc. when I select top tracks then I’m back to the problem of playing one track at a time. 
Glad you’ve managed to find a workaround which works for you though 👍

Lyricist I
May 17, 2024

Boujour, l'ancienne version de l'application est disponible sur "aptoide". Sur téléphone Android désinstaller "SONOS" puis tapez directement dans la barre de recherche Google "aptoide" installer l'application, vous devez autoriser les téléchargements de source inconnu dans vos paramètres. Une fois aptoide installé l'application est disponible directement dessus. Pensez a désactivé les mise a jour automatique du play store. 

 

Lyricist II
May 17, 2024

@dnc99 ahh, sorry to hear that.  Fingers crossed Sonos have some sense and sort these issues out on all platforms!  All the best.

Lyricist I
May 18, 2024

This is really crappy. It’s the number one way I listen to music along with listening to a full album. Please fix this and give us a workaround for now Sonos!