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Contributor I
May 8, 2024
Answered

New Sonos app - playing artist “top tracks” on Deezer

  • May 8, 2024
  • 69 replies
  • 2829 views

Hi,

After searching for an artist on Deezer, one of the options available is to play their “top tracks”. On the old S2 app this worked fine. I could search for the artist, select “top tracks” and then “play” or “shuffle play”.

On the new Sonos app, I can get to the artist “top tracks” on Deezer, but then it only appears to let me play one track at a time. I can play a track, but once that track is finished it won’t move on to the next one. It just stops playing anything.


Is this user error, bug, or planned feature? Can you advise how I can play an artist’s top tracks on Deezer please?

Thank you.

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Best answer by Corry P

Hi @dnc99 et al

We are aware of this situation concerning Top Tracks in Deezer (and in some other services) and are investigating. I have no further information to share at this time, but this thread will be updated once a fix is in place.

I hope this helps.

69 replies

Lyricist I
May 8, 2024

Hi,

I agree, no way to read a top tracks Deezer list.

Understand that for me this new version is unusable in its current state

 

This new version looks like a less powerful, less efficient and it’s look like a light version.

 

I hope this oversight will be corrected quickly.

 

Thank you.

 

 

dnc99Author
Contributor I
May 9, 2024

Hi,

I agree, no way to read a top tracks Deezer list.

Understand that for me this new version is unusable in its current state

 

This new version looks like a less powerful, less efficient and it’s look like a light version.

 

I hope this oversight will be corrected quickly.

 

Thank you.

 

 

Thanks @ydyoda for the reply.

I have done some more investigation and the old version of the app would add the artist “top tracks” to the queue. However, they have launched the new version of the app without queue functionality which is I guess why I can no longer listen to an artists’ top tracks. Big disappointment as that was 90% of the way I used my Sonos system and now I can’t 🤬. Hopefully someone from Sonos reads this and when they fix the queue issues then this will be fixed as well. 
This really isn’t good enough from a company the size of Sonos, and which the CEO says that it’s the software which sets them apart!
Thanks. 

Trending Lyricist I
May 10, 2024

Have just found this out for myself.  Absolutely ridiculous.  Selecting each track instead of just being able to play or shuffle them all.  Was the new app even tested?  Not happy!

Lyricist I
May 10, 2024

Glad I'm not the only one that is missing this daily used feature. Must be a bug. Looks like user interface testing has been giving low priority... 

Lyricist I
May 10, 2024

This is happening with Amazon music Top Tacks too on both IOS and Android.

Really poor show from Sonos.

Oversight? ... You should be running thorough tests before launch.

Planned for future update? .... You should never have released this one unfinished.

Deliberate ommission? ...What on earth are you thinking? You must have known this would piss off millions of customers that have paid fortunes to support your infrastructure.

 

Lyricist I
May 11, 2024

Playing “top tracks or full album” was my preferred / primary usage on previous version Sono app.
I agree with many that ...unable to do above is dusappointing (highly irritable). 

Request to sono - either upgrade the current version or guide us to go back to previous version.

I am sure there are new features which may be great …… but without ability to play ttop tracks / albums with one click …….I am not motivated to try newer features yet.

Lyricist III
May 11, 2024

Can't believe this. Absolute joke!

Lyricist I
May 12, 2024

I want to add my voice to this thread.

Is there a way to roll back to S2?

I don’t see any feature in the new app that is a major improvement and in the case of top tracks/queue functions we’ve gone backwards.

Very poor.

Lyricist II
May 13, 2024

Agree the new app is awful, however there is a workaround for playing all Top Songs (at least for Amazon Prime, don’t know about Deezer as I don't use it).

If you go to your artist’s Top Songs and then click the three dots to the top right and then ‘pin to home’, you can then go to your home screen select the Top Songs from there and it gives you the option to then just hit the play button and then it will play track after track.  

Hope this helps?

NB - it doesn’t currently add an image to the Top Songs on your home screen so you won’t be able to see which artist each pinned Top Songs belongs to.  I’ve just been pinning the artist and then going through this Top Songs process each time (assuming I want to listen to those).  It’s a pain but at least it works!

Lyricist I
May 14, 2024

I can’t believe that they let this happen. This is completely unacceptable, I figured I just hadn’t figured out the new app but seeing others have this same problem not being able to play or shuffle an Artists top tracks. Someone above mentioned the same thing happening on amazon music and I can confirm the same for Tidal. Also my Tidal playlists are gone. Fix this immediately Sonos.